Troubleshooting Video Visits

Allow Access to Camera in Safari

Safari will ask you to allow AdventHealth access to your device's camera and microphone each time you sign in or refresh the page.

How to re-enable the camera and microphone on your MacBook & iMac

  1. Open Safari Preferences.
  2. Navigate to Websites.
  3. Go to Camera and Microphone tabs.
  4. Change access to Allow.
  5. Restart Safari.