Allow Access in macOS
If your camera and mic are blocked in macOS, there's a few steps you'll need to take in order to enable them for use on a call.
- Open System Preferences
- Go to “Security & Privacy”
- Under Privacy tab, ensure your browser is selected to have access for both “Camera” and “Microphone” options
- Restart the browser
![Mac](/sites/default/files/styles/scale1600/public/media/Video%20Visit%20Education%20%283%29.jpg.webp?itok=UHRVef5u)
![mac1](/sites/default/files/styles/scale1600/public/media/Video%20Visit%20Education%20%284%29.jpg.webp?itok=PmyWhR94)