As part of our efforts to improve the patient experience, beginning October 29, 2023, we are migrating our electronic payment process to the AdventHealth patient portal. Moving forward, you can only make payments and set up payment plans directly through the patient portal or via the AdventHealth app. We will no longer be using any additional systems for the maintenance of payment plans. For those patients who already have a formal payment plan established, no action is necessary; however, if you would like to add additional services to your payment plan, call Call855-241-2455 (855-AH1-BILL) to convert to the new system.
We encourage you to download the AdventHealth app and create an account, which will allow you to re-establish your electronic payment method and any formal payment plans, as well as establish your communication preferences. If you do not have an AdventHealth account, visit account.adventhealth.com/register/. Additionally, note that beginning January 1, 2024, all patients will be opted into paperless statements and communication.
We are also updating the way our patient statements and communication will look. If you have automated bill-pay set up through your bank directly, make sure to update the AdventHealth address to: PO Box 105572, Atlanta, GA 30348-5572.
If you have automated bill-pay set up through your bank directly, make sure to update the AdventHealth address to: PO Box 105572, Atlanta, GA 30348-5572.
For assistance setting your account of to make a payment by phone, contact Customer Service by calling Call855-241-2455 (855-AH1-BILL).