Routine Health Care in Another Wave of COVID-19

As communities experience subsequent waves of COVID-19 cases, we want to remind you to stay vigilant and stay responsible in your community. There are ways to get back to living life — getting groceries, shopping, seeing friends and getting health care — when we all do our part to stay safe.

Your Safe Haven for Health Care

When it comes to routine health care needs, you count on AdventHealth. We offer the same care you know and trust in an environment that keeps you protected in more ways than one.

We’re ready to take care of you, from annual physicals and immunizations to cancer screenings, surgical procedures and mental health services — all with extra safety precautions as part of our new normal in every facility.

If Coronavirus Cases Rise in Your Area

Health experts expect there will be waves of coronavirus cases until there is broad immunity across the country, a vaccine is available or possible treatment with a drug(s), which may take at least a year. It’s challenging to predict where or when these waves will occur because COVID-19 is a new infectious disease that is capable of spreading among people who have no symptoms.

Stay up to date with announcements from your state and local health authorities about second or subsequent waves of coronavirus cases in your community. They may reinstitute some or all of the same measures used in the first wave, until cases subside.

Routine Health Care: Your Whole Health Is Still Our Priority

Even as waves of COVID-19 occur, your health and wellness are still important. As we navigate the new normal with the safety precautions you’ve already been practicing, stay on track with the health care you’d normally get for yourself and your family.

At our facilities, you’ll be protected, and you can feel confident getting routine health care, like:

• Annual physicals

• Diagnostic tests

• Immunizations

• Mental and emotional health counseling

• Screenings for health risks

• Surgical procedures

• Treatments for cancer, kidney disease and other conditions

Extra Precautions Have Become Our New Normal

You can feel confident that when you come in for an appointment, you’re doing the right thing for your health. You will see that the same safety measures we put into place months ago have become a part of our new normal.

These extra precautions are part of our everyday operations, now:

Universal Face Mask Use

Every visitor must wear a cloth face covering. We have plenty on hand for those who don’t have one upon arrival.

Fresh Personal Protective Equipment (PPE) for All Team Members

Our facilities are stocked with PPE for our team members. All AdventHealth care team members receive fresh, new personal protective equipment each day, and they can receive fresh masks, gloves and other equipment as often as necessary.

Screenings Upon Arrival

Every AdventHealth care team member, patient and visitor has their temperature checked and are asked screening questions upon arrival. We’re conducting temperature checks for fever and screening everyone for other coronavirus symptoms, such as a cough or shortness of breath.

Separate Care Areas for Anyone With Concerning Symptoms

We are caring for patients with symptoms of coronavirus in an entirely separate area of our building. Anyone who has concerning symptoms will receive separate care for everyone’s protection.

Social Distancing Measures

We have redesigned seating areas to ensure everyone sits at least 6 feet apart. You’ll also see floor markings and seat covers as reminders to keep a safe distance.

Continuously Disinfecting High-Touch Surfaces

We’re making sure frequently touched surfaces, like doorknobs, elevator buttons and countertops are cleaned and disinfected around the clock.

Getting the Health Care You Need, Safely

If you or your loved ones have coronavirus symptoms, your first step is to get in touch with us by calling your doctor or scheduling a telemedicine call. A physician or nurse practitioner will discuss your symptoms and guide you on next steps.

If you are coming for an appointment in person, please know that we appreciate you keeping yourself and everyone else safe by wearing a cloth face covering and practicing social distancing. Please also remember to wash your hands frequently with soap and water or use hand sanitizer, and do not touch your nose, eyes or face with your hands.

Finally, remember that we know how to keep you safe in an emergency. If you or a loved one have a life-threatening health issue or one that may be harmful if it’s not seen by a doctor right away, call 911.

Our facilities are safe, open and ready to serve all your health care needs in-person, whenever you need us during this new normal. We’re doing our part to protect you, and we encourage you to continue doing your part to protect yourself and everyone around you, too.

As Case Numbers Rise, Stay Vigilant and Stay Responsible

We know that virus fatigue is real, and you may be tired of hearing about COVID-19 altogether. With states reopening and COVID-19 cases rising in some areas, we also want to remind you that now’s not the time to get complacent in your family’s safety measures.

Remember that it’s everyone’s responsibility to slow the spread of the virus. To protect yourself and others, continue practicing the safety measures you already know, like:

• Avoiding crowds and crowded areas

• Greeting people with a wave or verbal greeting, instead of a hug or handshake

• Staying 6 feet away from others

• Wearing your face mask in public

• Washing your hands or using sanitizer frequently

• Covering your coughs and sneezes

When you make these safety measures part of your new normal way of life, you’re doing your part to move forward safely.

Navigating the New Normal, Together

Nothing matters more to us than you. We are dedicated to helping you and your family achieve whole-person health throughout all the waves of COVID-19. Whether you need safe, whole-person care or the latest news and information, we’re with you every step of the way in this new normal way of life.