AdventHealth Hendersonville Activates New COVID-19 Visitor Restrictions and Nurse Triage Hotline

N.C., March 16, 2020 — AdventHealth Hendersonville Activates New COVID-19 Visitor Restrictions and

Nurse Triage Hotline

Mar. 16, 2020; HENDERSONVILLE, N.C. – AdventHealth Hendersonville has activated new visitor restrictions to help mitigate the spread of COVID-19. Beginning immediately, no visitors under the age of 18 are permitted at the hospital main campus. Patients in the Medical/Surgical Unit, ICU, Behavioral Health, The Baby Place and ER may designate one person to be their visitor.

“This is a matter of protecting our patients, team members, and physicians,” said Jimm Bunch, AdventHealth Hendersonville President and CEO. “At this point, societal isolation is the only thing we know that works to stop the spread of the coronavirus. That is why we are implementing these additional visitor restrictions and efforts to keep people safe.”

To support the community and growing questions regarding the COVID-19 Pandemic, AdventHealth is now operating a 24-hour Nurse Triage Hotline. Anyone who has questions may call 828-681-2300. Callers will be able to speak with a Registered Nurse and ask questions regarding health concerns and about coronavirus.

To further flatten the curve, AdventHealth is moving its Laboratory, Imaging and other Outpatient Services from the hospital campus to its various AdventHealth Medical Group locations across Western North Carolina. Patients can reach out to their physician or AdventHealth’s Scheduling line: Call828-681-2180.

AdventHealth Hendersonville leaders report no confirmed cases of COVID-19 at any of its facilities. However, as the reports of more presumptive positive cases in our state and region increase, AdventHealth is expanding its precautionary measures to continue its promise to provide safe, high-quality care.

Anyone who has additional questions regarding COVID-19, including what it is and how to protect yourself from it, should visit AdventHealth’s dedicated COVID-19 website: CoronaVirusSignsandSymptoms.com.

About AdventHealth Hendersonville: Founded in 1910, AdventHealth Hendersonville, formerly Park Ridge Health, is dedicated to meeting the health care needs of our growing communities, providing high-quality, compassionate, not-for-profit care in a Christian environment.

In 1984, AdventHealth Hendersonville became a member of Adventist Health System. With a sacred mission of Extending the Healing Ministry of Christ, AdventHealth is a connected system of care for every stage of life and health. More than 80,000 skilled and compassionate caregivers in physician practices, hospitals, outpatient clinics, skilled nursing facilities, home health agencies and hospice centers provide individualized, wholistic care. A shared vision, common values, focus on whole-person health and a commitment to making communities healthier unify the system's nearly 50 hospital campuses and hundreds of care sites in diverse markets throughout almost a dozen states.

Leading the way in many medical firsts for the region, AdventHealth Hendersonville is the first hospital in Western North Carolina to earn The Joint Commission’s Gold Seal of Approval^® for five orthopedic specialties including Spine Surgery, Total Ankle Replacement, Total Hip Replacement, Total Knee Replacement and Total Shoulder Replacement. It is also the first to use the Mazor X™ and Navio™ Robotic Guidance Platforms. AdventHealth Hendersonville consistently earns national ranking for its commitment to patient safety, earning the overall Five-Star rating in Quality from the Centers for Medicare and Medicaid (CMS), seven consecutive “A” grades in Leapfrog Group’s Safety Grade survey and the 2019 Award for Excellence in Patient Safety Across the Board from Premier, Inc.

AdventHealth Hendersonville includes cardiac care and rehabilitation, emergency services, nationally awarded cancer care, state-of-the-art surgical care, full-service orthopedic care, an award-winning labor and delivery experience, and a full range of imaging services to help people across our region experience whole health. For more information about AdventHealth Hendersonville or to find a physician, please visit AdventHealthNC.com or call Call855-774-LIFE (5433).