Troubleshooting Steps
If you have multiple microphones connected to your computer/device you are able to choose which microphone AdventHealth video visit uses.
While on a call, select the wheel icon located at the top right corner of the video. A drop down list of available microphones will be available to you.
![wheel icon](/sites/default/files/styles/scale1600/public/media/MicrosoftTeams-image%20%2850%29.png.webp?itok=3QFvhsbU)
Next, select the one you wish to use
![Select microphone](/sites/default/files/styles/scale1600/public/media/Screen%20Shot%202020-05-21%20at%202.09.09%20PM.png.webp?itok=7MYhejGK)