Medical Records Requests Patient Access to Records
Free Online Access to Most Medical Records
Create an online patient account for a safe and simple way to access information from your electronic health record (EHR). For privacy and security reasons, some medical records will not be available online.
Your historical health records may not be fully available within the AdventHealth Account. If you need your complete medical history, please request it below.
Access Your Medical Records Online Types of Medical Records Requests
- Records for your Physician(s)
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If your physician is on staff at an AdventHealth facility, he or she may access your medical records from their office without your permission. If not, your doctor’s office can be faxed records that you personally request at no charge to you. You must still submit the appropriate authorization form, making sure to include the physician’s name, mailing address, phone number, and fax number.
A form must be completed for each physician to whom you need your medical records mailed or faxed.
- Insurance, Attorney, and Disability Requests
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Records Requests should be sent from your insurance company, attorney, or Disability Determination Service (DDS) and mailed to the address on the authorization form. All charges for medical records will be billed to the requestor.
- Radiology/Imaging Results or Other Department Requests
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Please contact the Health Information Management (HIM) department for your facility by calling the number listed under Records Request Forms and Contact Information or by visiting the campus HIM office for any medical record needs.
- Birth and Death Certificates
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Birth and Death certificates are not available from AdventHealth’s Health Information Management department. These records must be ordered from the Florida Bureau of Vital Statistics.
Release of Medical Records
Paper copies of medical records may be released upon receipt of written authorization of patients over the age of 18 or a legal guardian. Once authorization is received, it may take up to 10 days to process your request. Behavioral health records, by state law, require physician approval prior to release; please allow an additional 3-4 business days for these requests to be processed.
There might be a charge for medical records if being a request by a patient or patient representative. If the records are needed for continued care, there is no charge to the patient when records are sent directly to your physician or the facility providing treatment.
If records are needed for treatment or for an appointment within the next 48-72 hours, physicians can request records by fax when you arrive in his/her office for treatment. Records can be faxed to the physician’s office at no charge to the patient.
Who to Contact
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LocationPhone NumberFax NumberRecords Request Form
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AdventHealth Centra Care
(Florida - Flagler, Lake and Volusia counties) -
AdventHealth Centra Care
(Florida - Orange, Osceola and Seminole counties) -
AdventHealth Centra Care
(Florida - Hardee, Highlands, Hillsborough, Marion, Pasco, Pinellas and Polk counties) -
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Location
Phone Number
Records Request Form
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AdventHealth Care Center Apopka North - now known as Solaris Healthcare Apopka
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AdventHealth Care Center Apopka South - now known as Solaris Healthcare Forest Lake
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AdventHealth Care Center Burleson - now known as Park Bend Rehabilitation and Healthcare Center
Fax 817-293-2380
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AdventHealth Care Center Celebration - now known as Solaris Healthcare Celebration
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AdventHealth Care Center Orlando East - now known as Solaris Healthcare East Orlando
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AdventHealth Care Center Orlando North - now known as Solaris Healthcare College Park
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AdventHealth Care Center Overland Park - now known as Prairie Ridge Health and Rehabilitation
Fax 913-383-1629
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AdventHealth Care Center Waterman - now known as Solaris Healthcare Waterman
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AdventHealth Care Center Zephyrhills North - now known as Solaris Healthcare Zephyrhills North
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AdventHealth Care Center Zephyrhills South - now known as Solaris Healthcare Lake Zephyr
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Location
Phone Number
Records Request Form
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