Having an Issue? Let Us Know. Report a Bug
Please review the known issues listed below. If you believe you are experiencing a new issue that is not listed, please click the "Report a Bug" link to provide the Web Team with details about the issue/bug you are experiencing on AdventHealth websites or tools. Bugs are triaged and prioritized by the Web Team based on the level of impact the bug has for all users and the consumer.
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Provide Details about the Issue You Are Experiencing:
Archived Resolved Issues
The following issues have been resolved and archived.
- 2022 Archive
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Issue Description: Platform Ticket Status Resolved Grid Links - Microsite AdventHealth.com AHC-1921 Resolved 12/12/2022 Article Tagging Not Pulling Blogs in to the Blog Pages AdventHealth.com AHC-1918 Resolved 12/14/22 Improper Modal Response AdventHealth.com AHC-1981 Resolved 11/30/22 Children's Site - Search Issue - Sleep Safely AdventHealth.com AHC-1916 Resolved 11/30/22 Multi-Point Map Widget Reset Filter Button Not Functioning Appropriately AdventHealth.com AHC-1962 Resolved 11/30/22 Collapsible List Widget - To much Extra spacing AdventHealth.com AHC-2035 Resolved 11/30/22 Unable to request appt for M. Soliman at Altamonte Location AdventHealth.com AHC-2034 Resolved 11/16/22 Sponsorship widget does not have enough padding on larger screens. AdventHealth.com AHC-1859 Resolved 11/16/22 Email signup link converts url to include characters that return an “invalid request” AdventHealth.com AHC-1991 Resolved 11/16/22 Light Green Button Color Change AdventHealth.com AHC-1978 Resolved 11/3/22 Formstack field doesn't allow type ahead on edits AdventHealth.com AHC-1951 Resolved 11/3/22 Default Banner Color on Campaign Landing Page AdventHealth.com AHC-1950 Resolved 10/19/22 NOC Request an Appointment form not displaying. AdventHealth.com AHC-1940 Resolved 10/4/22 Watch Video Button Over Thumbnail on Gallery Widget AdventHealth.com AHC-1945 Resolved 9/27/22 Watch video text is too far down the widget AdventHealth.com AHC-1848 Resolved 9/22/22 Empty headers on Institute Sites AdventHealth.com AHC-1766 Resolved 9/22/22 CVI Site - Navigating through tabs does not display corresponding video AdventHealth.com AHC-1764 Resolved 9/22/22 CTA Button Overlapped AdventHealth.com AHC-1762 Resolved 9/22/22 Q&A Content Type showing up in Q&A widget when unpublished AdventHealth.com AHC-1828 Resolved 9/7/22 Nicholson Center Event List Widget Not Dynamically Pulling in Events AdventHealth.com AHC-1695 Resolved 8/25/22 Linking to Global PDF Document Opening Non-Consumer Node Page AdventHealth.com AHC-1783 Resolved 8/10/22 Centra Care Menu Drop Downs - Forcing Columns AdventHealth.com AHC-1477 Resolved 8/10/22 Temporarily Unavailable message returned when editing 'World-Class Expertise' widget AdventHealth.com AHC-1849 Resolved 8/8/22 Image Tagging Smart Search not allowing additional Tagging for existing images AdventHealth.com AHC-1770 Resolved 7/27/22 Mini CTA Widget - H3 Alignment Issue AdventHealth.com AHC-1761 Resolved 7/27/22 Virtual Visits checkbox does not remain when scheduling an appt. AdventHealth.com AHC-1718 Resolved 7/27/22 Blog Category Display on Mobile AdventHealth.com AHC-1697 Resolved 7/27/22 Stacked Logo Bleeding into Footer Text on Microsites AdventHealth.com AHC-1580 Resolved 7/27/22 Widget Title Disrespecting Margins AdventHealth.com AHC-1305 Resolved 7/27/22 Related Facilities Widget - Home Care (Global) AdventHealth.com AHC-1692 Resolved 7/13/22 Not All Services Displaying on Services and Specialties Page AdventHealth.com AHC-1719 Resolved 6/29/22 OSED Text Missing from Multi-Point Map Widget AdventHealth.com AHC-1720 Resolved 6/29/22 Multipoint Map Widget Filter Functionality Not Functional AdventHealth.com AHC-1725 Resolved 6/29/22 Captions Extend Past Hero Videos on Articles AdventHealth.com AHC-1386 Resolved 6/23/22 Getting Inappropriate Fields On the Backend When Editing AdventHealth.com AHC-1494 Resolved 6/21/22 Events List - Hinsdale pulling in Winter Park AdventHealth.com AHC-1652 Resolved 6/15/22 Provider Not Pulling Into Meet the Team AdventHealth.com AHC-1354 Resolved 6/15/22 Microsite modal functionality not working. AdventHealth.com AHC-1613 Resolved 6/6/22 Filter Type Default on Customizable Locations Widget no Filtering AdventHealth.com AHC-1653 Resolved 6/1/22 Patient Journey Widget Color Issues AdventHealth.com AHC-1646 Resolved 6/1/22 THH/THM Find Doctors Filters are not working properly AdventHealth.com AHC-1696 Resolved 5/23/22 Gallery Widget on Mobile Full size Photo Display AdventHealth.com AHC-1575 Resolved 5/18/22 Provider Profiles Reviews Have No Pagination AdventHealth.com AHC-1628 Resolved 5/18/22 Disney Hispanic Contact Us Form Field not Displaying AdventHealth.com AHC-1671 Resolved 5/12/22 Empty Header in Article Reference Promo Widget AdventHealth.com AHC-1571 Resolved 5/4/22 Accessibility: Search Filter Color no ADA AdventHealth.com AHC-1417 Resolved 5/4/22 Local News and Events CTA Read more Button AdventHealth.com AHC-1408 Resolved 5/4/22 Vimeo Video Embed on Articles AdventHealth.com AHC-1383 Resolved 5/4/22 Multi Location map widget not showing up AdventHealth.com AHC-1631 Resolved 5/4/22 Drupal Automated Account Emails not Going Out AdventHealth.com AHC-1574 Resolved 4/28/22 Shawnee Mission Backend Won't Load- Error 524 AdventHealth.com AHC-1612 Resolved 4/14/22 Recent New Article Not Appearing on Recent News AdventHealth.com AHC-1611 Resolved 4/11/22 Multi Point Map Widget Encroaching on Footer AdventHealth.com AHC-1572 Resolved 4/7/22 Body field in Tab Widget not Displaying on Frontend AdventHealth.com AHC-1525 Resolved 4/7/22 Hard Internal URLs not Respecting New Window Link Options AdventHealth.com AHC-1452 Resolved 4/7/22 Content > Add Content > Videos Linking to Add Video Series and not Videos AdventHealth.com AHC-1573 Resolved 3/23/22 HOT: Careers Site Videos Backend Page Not Available AdventHealth.com AHC-1577 Resolved 3/16/22 Tab Widget Header Overlap per Screen Size Neuroscience Institute DCW-3 Resolved 2/28/22 Need Movement Disorders Moved on Our Team page Neuroscience Institute DCW-20 Resolved 2/24/22 JQuery Issue with Images Not Loading for Drupal Users on Certain Pages AdventHealth.com AHC-1539 Resolved 2/21/22 Site Pages Frontend and Backend Temporarily Unavailable when Logged In Neuroscience Institute DCW-7 Resolved 2/14/22 Meet The Team Widget causes a WSOD / 500 error AdventHealth.com AHC-1473 Resolved 1/20/22 Bug: Facility My Billing / Facility Flyout Missing Bill Pay CTA AdventHealth.com AHC-1454 Resolved 1/18/22 Bug: Meet the Team - Load More Not Working on Grid AdventHealth.com AHC-1453 Resolved 1/12/22 Error Code 524 When Loading Article Into Article Cloud Widget AdventHealth.com AHC-1420 Resolved 1/12/22 Internal Smart Linking Not Functioning Correctly AdventHealth.com AHC-1438 Resolved 1/12/22 Transplant Institute: Form Alignment Issue Transplant Institute AHC-1320 Resolved 1/13/22 Transplant Institute Native Search Issues Transplant Institute AHC-1366 Resolved 1/3/22 - 2023 Archive
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Issue Description: Platform Ticket Status Resolved Saving a facility page redirects to the global version AdventHealth AHC-2840 Resolved 12/20/2023 Diabetes Institute still says FHMG Diabetes Institute AHC-2776 Resolved 12/15/2023 AH for Women not displaying events on event search page AdventHealth.com AHC-2793 Resolved 12/15/2023 Empty Heading Appearing in the Header of most Cancer Institute pages Cancer Institute AHC-2830 Resolved 12/15/2023 Endorsements not showing on Location finder AdventHealth.com AHC-2812 Resolved 12/6/2023 Hero image, text-with-image image, and multipoint map widgets not loading AdventHealth.com AHC-2813 Resolved 11/22/2023 Can't create/access locations on institute site AdventHealth.com AHC-2783 Resolved 11/22/2023 File delete module not working entirely AdventHealth.com AHC-2754 Resolved 11/22/2023 Unable to add a link to a uber widget. AdventHealth.com AHC-2632 Resolved 10/11/2023 Expired Image - Delete from Server AdventHealth.com AHC-2562 Resolved 10/3/2023 Social Aggregator Widget Preventing from Page saving AdventHealth.com AHC-2731 Resolved 10/2/2023 Typo in Alt text widget AdventHealth.com AHC-2709 Resolved 10/2/2023 THH/THM can't create Microsites. THH/THM AHC-2649 Resolved 9/28/2023 Misspelling in HTML for Galleries AdventHealth.com AHC-2674 Resolved 9/27/2023 Diabetes Institute Temporarily Unavailable Message When Saving AdventHealth.com AHC-2639 Resolved 9/27/2023 Modal is not Modaling AdventHealth.com AHC-2648 Resolved 9/27/2023 Location Finder: Searching by Service Offered and Name of Care Location Returns 0 Results AdventHealth.com AHC-2602 Resolved 9/27/2023 UCMAH Foundation Donation and Employee Giving Blackbaud Code Error UCM AHC-2603 Resolved 9/22/2023 UCM - Media - Only allows to select recipe in Image Type filter. UCM AHC-2513 Resolved 9/19/2023 Misspelling on Forms AdventHealth.com AHC-2701 Resolved 9/19/2023 Embedded and Aligned Images on Accordion Extends bottom of Acc. Item AdventHealth.com AHC-2678 Resolved 9/13/2023 Page Won't Load Diabetes Institute AHC-2531 Resolved 8/14/2023 Image Focal Point is not updating when being changed. AdventHealth.com AHC-2635 Resolved 8/30/2023 Widget Names are not fully displayed in the dropdown menu. AdventHealth.com AHC-2612 Resolved 8/30/2023 Saving question times out if source code is not changed. AdventHealth.com AHC-2613 Resolved 8/30/2023 Check box functioning in backend AdventHealth.com AHC-2573 Resolved 8/30/2023 For submission fails when address is not supplied AdventHealth.com AHC-2577 Resolved 8/30/2023 3 column Widget remove option not working properly. AdventHealth.com AHC-2552 Resolved 8/16/2023 UCMAH 404 Page UCM AHC-2533 Resolved 8/14/2023 24 Hour Location Flag API Not Updating Drupal Locations AdventHealth.com AHC-2525 Resolved 8/11/2023 Multiple Sclerosis and Neuroimmunology item not working on Neuroscience institute Neuroscience Institute AHC-2470 Resolved 8/11/2023 Location Dropdown Name Field Not Updating from SFProxy AdventHealth.com AHC-2422 Resolved 8/11/2023 UCM - Update Meet the Team Image SVG to Maroon UCM AHC-2433 Resolved 8/11/2023 UCM AH - Migrate GLR St.Thomas Hospice Care Location to White Label UCM AHC-2498 Resolved 8/2/2023 Facility Homepage Template Selection on UCM AH Facility Pages UCM AHC-2408 Resolved 7/28/2023 Transplant DR "See all" button not working AdventHealth.com AHC-2492 Resolved 7/28/2023 UCM - No article tags when creating blog UCM AHC-2514 Resolved 7/28/2023 Salesforce Hours Display incorrectly AdventHealth.com AHC-2556 Resolved 7/19/2023 Update UCM to include current updates and tokenized access UCM AHC-2374 Resolved 7/8/2023 Change submit buttton to Maroon for UCM Forms UCM AHC-2417 Resolved 5/23/2023 Previous provider images still appearing in search AdventHealth.com AHC-2410 Resolved 5/2/2023 UCM AH Site- Logo Cutoff and Account Icon Overlap on Mobile UCM AHC-2353 Resolved 6/7/2023 Partnership Widget - Odd Item leaves white box AdventHealth.com AHC-2461 Resolved 6/28/2023 UCM AH Multi-Point Map Widget Zoom Issue UCM AHC-2487 Resolved 6/7/2023 Content hyphenated in error AdventHealth.com AHC-2451 Resolved 6/7/2023 Location Details Cluster can not be added to any new pages AdventHealth.com AHC-2446 Resolved 5/25/2023 Banner - requiring image in error. AdventHealth.com AHC-2437 Resolved 5/25/2023 Tabs widget not available on Campaign Landing Page AdventHealth.com AHC-2436 Resolved 5/25/2023 Emergency Banner - Notice the heading dropping to second line after icon. AdventHealth.com AHC-2432 Resolved 5/25/2023 Translation Tool Not Carrying Over all Images or Color Settings From Original Source AdventHealth.com AHC-2430 Resolved 5/25/2023 Unable to Remove -0 from Page URL AdventHealth.com AHC-2409 Resolved 5/25/2023 Anchor Linking to Tab Items on Neuro Institute Neuroscience Institute AHC-1776 Resolved 5/24/2023 Transplant Institute - Inline image not working AdventHealth.com AHC-1920 Resolved 5/24/2023 Ortho Institute: Map does not display properly when a filter is applied AdventHealth.com AHC-2021 Resolved 5/24/2023 AHFC Peds Rheumtology Team Widget AdventHealth.com AHC-2343 Resolved 5/24/2023 THH/THM Meta Title Duplication Issue THH/THM AHC-2366 Resolved 5/24/2023 Transplant Form Submissions AdventHealth.com AHC-2452 Resolved 5/24/2023 "Include Other Content" not allowing to add and select page. AdventHealth.com AHC-2355 Resolved 5/10/2023 https://www.uchicagomedicineadventhealth.org/ needs the canonical updated AdventHealth.com AHC-2332 Resolved 4/26/2023 THH/THM 2.0 THH/THM AHC-2265 Resolved 4/26/2023 THH Flyout Menu missing Schedule Appt. THH AHC-2321 Resolved 4/26/2023 Spanish Translation throws error when saving AdventHealth.com AHC-2358 Resolved 4/26/2023 Thank You Pages in AH.com are rendering Headers and Footers inside iframes and modals AdventHealth.com AHC-2338 Resolved 4/24/2023 Revision Log not appearing AdventHealth.com AHC-2293 Resolved 4/12/2023 Content List Not Updating LAST UPDATED BY information for Articles AdventHealth.com AHC-2296 Resolved 4/12/2023 Infographic Map Widget Pins are not remaining static in the backend. AdventHealth.com AHC-2317 Resolved 4/12/2023 Location Widget - Show nearest location not functioning as intended AdventHealth.com AHC-2187 Resolved 3/29/2023 Off-Site Links Not Working on Mobile AdventHealth.com AHC-2157 Resolved 3/27/2023 Women's Team member Pages with NPI's not Directing to AH.com Provider Page AdventHealth.com AHC-2159 Resolved 3/15/2023 Location link moves down a row when location title is to long AdventHealth.com AHC-2033 Resolved 3/15/2033 Header links are not modaling AdventHealth.com AHC-2232 Resolved 3/15/2023 Long URL on Mini Wide breaks the backend template AdventHealth.com AHC-2140 Resolved 3/8/2023 Locations not showing on UCM White Label AdventHealth.com AHC-2255 Resolved 3/8/2023 All Caps are being forced on Headlines in AH for Women Institute AdventHealth.com AHC-2160 Resolved 3/5/2023 Website not allowing to publish when banner collapsed AdventHealth.com AHC-2186 Resolved 3/1/2023 Related Facilities Widget not lining to full list of Dermatology Care AdventHealth.com AHC-2142 Resolved 2/15/2023 Related Links Widget Dark Blue Color Scheme not displaying correctly AdventHealth.com AHC-2155 Resolved 2/6/2023 THM- form pulling in AH colors not THM colors AdventHealth.com AHC-2050 Resolved 1/19/2023 URL Alias does not update and CMS throws error AdventHealth.com AHC-2042 Resolved 1/18/2023 Local News and Event Widget- Non-Local content Pulled in AdventHealth.com AHC-2076 Resolved 1/18/2023