***Notice*** Training document links may have changed. Download/Save the new link if your old link is no longer working.
CMS Access Requests
Click the link below to request access to our Content Management System (CMS) or update your site access and permissions.
Staying on Brand
When making updates to your webpages, you are responsible for upholding brand guidelines and adhering to web standards. Please save these links and consult them while you work.
Did You Know?
Content tagging is now available for most content types. As we move toward increased functionality for our search pages and aggregation-type widgets (article cloud, content aggregation, etc.) to pull in tagged content, it's imperative that content be appropriately and thoroughly tagged for it to work optimally. View our training video to learn more.
Have an idea for Did You Know? Submit your suggestions here.
Did You Know?
Ampersands "&" are not brand approved for general use in body copy. There are rare exceptions such as brand names like "AT&T" and other approved uses like "Q&A" but otherwise ampersands should be avoided where possible.
Have an idea for Did You Know? Submit your suggestions here.
Did You Know?
A Call to Action (CTA) has great conversion potential when done right, so it's important that a CTA is accessible to all users, including those who need assistive tools to engage with our site. Accessible CTAs should be action-oriented and descriptive so users can click on a CTA with confidence in where it will take them.
Some Examples: Explore Our Imaging Services, Schedule an Appointment, Download Patient Paperwork
Have an idea for Did You Know? Submit your suggestions here.
Did You Know?
A revision log message is required each time a page is saved in the CMS and is essential for keeping track of page updates. Revision log messages should be reasonably detailed and include a platinum job number if applicable. Standardized or canned, non-specific revision log messages should not be used.
Have an idea for Did You Know? Submit your suggestions here.
Did You Know?
AdventHealth's location finder now has the capacity to show location hours, facility services and select amenities including parking options, wifi, translation services and more. In order to provide website users the most accurate and complete details for your locations, you can submit a Digital Marketing Web Location Update request to have your information updated.
AdventHealth Digital Marketing Web CMS Training Video Library
We are dedicated to providing quality training to our fellow AdventHealth team members and marketplaces. View these introductory training videos to learn more about how to access and utilize the AdventHealth.com CMS. If you still have questions after watching and reviewing our training library videos and documentation, please request help through our Access Request Form.
- Core Trainings - New User Orientation
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Just got access to the AdventHealth.com CMS? Our core training videos are here to provide you with all the information necessary to get you started and making your own website updates.
# Training Video Name Duration Video Link PDF Link Last Updated 1 Logging into the CMS 2:00 Watch Video View PDF 2/3/2022 2 Navigating Drupal 4:41 Watch Video View PDF 12/27/2021 3 Navigating Facilities 5:41 Watch Video View PDF 4/28/2021 4 Content Template Types 4:44 Watch Video View PDF 2/3/2022 5 Editing Existing Content 11:43 Watch Video View PDF 5/4/2022 6 Uploading Images 11:53 Watch Video View PDF 5/3/2022 7 Including Other Content 2:50 Watch Video View PDF 12/27/2021 8 Revision Log and Revisions 2:23 Watch Video View PDF 12/27/2021 9 Publishing Pages and Moderation States 2:38 Watch Video View PDF 2/7/2022 10 Internal Linking and Anchor Links 5:38 Watch Video View PDF 4/14/2022 - Additional Trainings
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Our additional training videos are here to provide you with specific training on functionality, widgets, and best practices not covered in the core training videos.
# Training Video Name Duration Video Link PDF Link Example Link Last Updated 1 The Awards Widget 5:00 Watch Video View PDF View Widget 2/8/2022 2 The Customizable Locations Widget 13:11 Watch Video View PDF View Widget 7/11/2022 3 The Content Aggregation Widget 6:53 Watch Video View PDF View Widget 7/20/2022 5 The Pull Quote Widget 3:33 Watch Video View PDF View Widget 7/26/2022 6 Adding a Document to a Facility or Microsite 11:19 Watch Video View PDF N/A 7/19/2022 7 How to Clone a Page 6:32 Watch Video View PDF N/A 12/12/2022 8 The Multi-Point Map Widget 6:58 Watch Video View PDF View Widget 12/14/2022 9 The Q&A Widget 8:23 Watch Video View PDF View Widget 12/14/2022 10 Access Tokens 5:40 Watch Video View PDF N/A 5/10/2023 11 Adding Videos and Video Series 5:57 Watch Video View PDF N/A 7/19/2023 12 Sliding Promo Pod Widget 5:05 Watch Video View PDF View Widget 7/21/2023 13 Tokenized User Access 3:37 Watch Video View PDF N/A 7/25/2023 14 Promo Pod Widget 7:51 Watch Video View PDF View Widget 8/7/2023 15 Text with Image/Video Widget 3:45 Watch Video View PDF View Widget 8/16/2023 16 How to Delete an Image or Document 2:27 Watch Video N/A N/A 10/12/2023 17 New Content Tagging Functionality 10:16 Watch Video View PDF N/A 10/13/2023 - Milestone Highlights Review (Updated Bi-Weekly)
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Video Link Topics Covered Milestone 135 Emergency Care and Urgent Care separated as their own tags. More in-depth information on geolocalizing content. Milestone 134 Added canonical feature to page cloning for better SEO and Search pages now have the content types of Media Coverage and Social Media Posts Milestone 133 New content type "Social Media Post" added, geo localizing content and added additional content types to the Article Cloud. Milestone 132 New 'Media Coverage' content type, new 'Citation Widget' and updates to Hospitalist profiles. Milestone 131 InQuicker Widget Update, Tagging Functionality in Article Cloud and Content aggregation widget and new additional tagging taxonomy. Milestone 130 Instagram Vertical videos can now be used in the CMS. Plus a Madallia form update. Milestone 129 Vertical videos can now be used in the CMS. Get the details here. Milestone 128 Upcoming Podcast features on the website, default appointment types added to provider search pages and My Account fly out functionality updates. Milestone 127 New version of Drupal 10, character count added to summary field, meta title and meta description, URL structure for service lines has been updated. Milestone 126 Coming Soon Milestone 125 Twitter logo update to X, new header in article cloud search widget in newsroom search pages and restricted badges for images in the library. Milestone 124 New feature prompts consumers to share their location on 'find a location' pages. Milestone 123 New Tags content usage reports, events are now default set to 'no index', Site dark font color has been updated to black, piping in widgets have been removed from the H3 code and entire facilities can now be translated. Milestone 122 Downloadable Guide Widget has been debugged and ready for Formstack forms, lower permissions can no longer edit logos and New Search page filters are now in alphabetical order. Milestone 121 Extended hours filter added to locations and a compare feature added to revision logs. Milestone 120 Heading Line 1 now locked down for all titles, Event search pages have additional information, "Learn More" CTA's have automatic additional alt text to expand the screen reader experience, there are new widgets available to be added to the library and the ability to edit Emergency Banners has returned to facility admins. Milestone 119 "-0" naming issue has a fix, User Activity Reports have been expanded, Expiring Media added to the notification tab, adding CTA Formstack forms limited to just the Web Team and the new doctor profile FAQ collapse carrot. Milestone 118 Multiple tagging options added Content Usage Reports can filter between news and blogs, Multi Point Map widget now has google maps links from the addresses and Downloadable Guide widget has been added to the library widget. Milestone 117 Formstack usage report now can be searched by form ID and the revision log added to facility main page. Milestone 116 Added publishing work bench, new tags to the data layer, new filters to the find a location page, modaling removed from articles, new extended hours features and AdventHealth page title duplications has been fixed. Milestone 115 Updates to the Token Access page and added Ultimate Tagging to the data layer Milestone 114 FAQs in Provider Profiles and Their Effect on SEO and New Location Report CSV Exports Milestone 113 New Notifications Work Bench Milestone 112 New Find a Location Search Pages and New Page Count Reports. Milestone 111 The expiration dates have been removed from token access links and there is a new delete feature in the files tab of Content. Milestone 110 New tagging taxonomy, tagging tab and clone feature added to the library widgets. Milestone 109 Header block clone feature now on facilities and the new page count summary report. Milestone 108 New Notifications Dashboard and the all new back end theme. Milestone 107 Added Usage Reports, Translation Notifications, new single location SalesForce importer and Disney Cast Care Colors have been added. Milestone 106 Updates to Provider search pages, image requirements for the Awards widget, and usage reports for Formstack forms. Milestone 105 New Multi Point Map Widget enhancements, Ability to hide the location bar in provider profiles, Provider maps now have distance from patient in them, premiered a new Admin role, Estimated Read Times have now been added to the search pages and token access origination has been added. Milestone 104 'Open 24 Hours' information has been added to location cards, The endorsement has been added to the multi-point map widget and the document section has been added to campaigns. Milestone 103 New Address and Phone added to the flyout menu, Spanish Translation pages can now suppress english content and a experiment with provider page FAQs. Milestone 102 New sort by distance feature added to the our facility widgets, a New page lock feature for admins and Updates to the Mini Nav widget to make it more robust. Milestone 101 New Mobile Footer updates, Location widgets can now be sorted by distance to the consumer, for articles there has been an estimated read time feature added and the downloadable guide widget has been upgraded for ease of use. Milestone 100 We have introduced a new CYMK editor and a tokenized feature for draft pages. Additionally, we have improved the revision updates, allowing users to send a previous version to either draft or live. Milestone 99 No Key Highlights for M99. Updates for Drupal 10 Milestone 98 3 new features: Hide "Change Location" feature, "Our Facility" location display update and a Location Cluster display option. Milestone 97 Location amenities added to the location search pages, no being able to clone custom header blocks, and the new widget usage report. Milestone 96 Learn about the NEW Tokenized Draft Pages, User Activity Reports and how to Export Reports to CSV files. Milestone 95 No Key Highlights for M95. Milestone 94 This training covers the new features to the Accordion Widget and an overview of the all new Sliding Promo Pod Widget. Milestone 90A New Functionality Training Milestone 90B Group Language Translations Functionality Training ONLY Milestone 88 Details about the new "Grace" Emergency Department chatbot and the video player bug fix Milestone 87 Revision Log Enhancements, Hiding Event Cost Feature, Video Player Update Milestone 86 New Photo Usage Feature Milestone 85 Schedule Publish/Unpublish All Page Types, Image Source Field on Media Images Milestone 84 Specialties in Location Search, Media Source Field, Partnership Widget Added to Library Widget Milestone 83 Updates to the Multi Point Widget Milestone 82 ADA Compliance Color Updates in Several Widgets Milestone 81 Updated Menu Button, Direct Linking to Videos, Mini Navigation Spacing, Mini CTA Styling, Video Expiration Dates Milestone 80 Questions and Answers Widget Updates, Video Transcripts, Additional Article Widgets, Contact Page Body Field Milestone 79 Documents added to Content Aggregation Widget, Secondary Buttons Milestone 78 Facility and Microsite Documents, Image Expiration Dates Milestone 77 Global Documents, Image Tagging Updates
Searching for the perfect widget to use? View all widgets on this page to what would work best for you.
Frequently Asked Questions
Answers to all your frequently asked Digital Marketing and CMS questions can be found here. Don't see what you need? Please submit a request for additional information.
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Q:Question: What does CMS stand for?
A:Answer:CMS stands for Content Management System. Drupal is a CMS.
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Q:Question: What does CTA stand for?
A:Answer:CTA stands for Call to Action. They typically appear as buttons on the front end of the website.
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Q:Question: What does URL stand for?
A:Answer:URL stands for Uniform Resource Locator or a hyperlink/link. This is the website address used to navigate to a website on the internet.
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Q:Question: What is Title Case capitalization?
A:Answer:Major words are capitalized and most minor words are lowercase in title case. Ex: Helping You Become a Better You
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Q:Question: What does Backend mean in reference to the CMS?
A:Answer:When referring to the Backend of the CMS, we are referencing the pages inaccessible to non-logged in CMS users. These are the CMS pages only accessible to AdventHealth employees used for adding and editing a webpage in the CMS.
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Q:Question: What does Frontend mean in reference to the CMS?
A:Answer:When referring to the Frontend of the CMS, we are referencing the pages accessible to AdventHealth patients and consumers. These are the CMS pages accessible to everyone, regardless of being logged in or not, and are intended to be viewed by the public. A frontend page is one that is consumer facing.
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Q:Question: What does CRM stand for?
A:Answer:CRM stands for Customer Relationship Management. The company uses Salesforce as our official CRM.
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Q:Question: What does API stand for?
A:Answer:API stands for Application Programming Interface. An API pushes data from one application or tool into another. For example, there is an API that moves Salesforce location information into AdventHealth.com.
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Q:Question: What is a WYSIWYG field?
A:Answer:WYSIWYG is an acronym for What You See Is What You Get. A WYSIWYG field is a text field that when editing in the backend, looks almost identical to how it will be displayed as published copy on the website's frontend.
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Q:Question: What is a modal?
A:Answer:A modal window creates a mode on a web page that disables the main window but keeps it visible, with the modal window as a child window in front of it.
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Q:Question: What does Global Content mean in reference to the CMS?
A:Answer:When referring to Global Content, we are referencing the pages and content not located in a Facility or Microsite in the CMS. Examples of this are the corporate homepage and service line pages. This content lives under the Content tab when logged into the backend of the CMS and is only editable by Administrators and Global Admin user roles.
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Q:Question: Why don't I see the changes I made to a page after publishing?
A:Answer:Sometimes your browser may be showing a cached or a previously saved version of the page in your browser. You may need to clear your browser cache or view your changes in a private or incognito window in your browser.
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Q:Question: How can I make changes to a provider profile page?
A:Answer:Provider profile pages are maintained by the Atlas team. All data for provider profile pages is fed into AdventHealth by an API. All changes to provider profiles should be submitted to https://adventhealth.formstack.com/forms/atlas_physician_updates
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Q:Question: How do I add/update a location?
A:Answer:To update your location information on the website, you will need to update the location through the official Brand Crosswalk Modification Request Form first.
Continue ReadingCollapse AnswerThe AdventHealth Brand Crosswalk is our official source for location data on AdventHealth.com. After the location has been added or updated in the Brand Crosswalk, please submit a Digital Marketing Web Location Update and the Digital Marketing team will update the location on AdventHealth.com.
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Q:Question: How do I update a form?
A:Answer:Forms are maintained in Formstack, which is a third-party tool. In order to update any form information on the website, you will need to submit a request through the Formstack Intake Form. Once the form is updated, the information will be updated on the website.
Additional Resources
Check here for additional educational resources and reference material to help you build and edit your pages.
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Blogs, News and Press Releases
The news and blogs sections of our site are being updated with enhanced functionality. Additions include the ability to add in question and answer sections, increased customizability for article widgets and added promotional opportunities within blogs and articles.
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Event Creation Best Practices
Events added through Blackthorn make their way to the AdventHealth website and are subject to brand standards and content guidelines. Please review the document provided to best create events that fit the AdventHealth brand.
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Media Upload Best Practices
Maintaining continuity and best practices in media naming and upload contributes to Media Library organization, makes finding media easier for other CMS users and contributes to our site's SEO and accessibility for all users. This document covers image size recommendations, naming conventions, image tagging and everything else you need for the best media uploads.
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SecureAuth
Access to SecureAuth is essential to logging into the VPN in order to access the CMS. This document will walk you through SecureAuth setup and troubleshooting. SecureAuth is handled by AIT so questions regarding this document, or SecureAuth in general, will need to be submitted to them.