Comforting, Comfortable Care Here to Help You Heal
Whether you’re coming to AdventHealth Durand, formerly Chippewa Valley Hospital, for a medical emergency, inpatient or outpatient services, or long-term care, you can count on our staff to provide whole-person healing for your body, mind, and spirit.
From start to finish, we'll endeavor to make your stay at our Pepin County hospital as convenient and as comfortable as possible, with patient resources and thoughtful hospital amenities. If there is anything you need, please let us know. Your journey toward whole-person health starts now.
Take Charge Resources for Patients
Schedule an appointment, find insurance information, and learn more about the rest of our patient resources at AdventHealth Durand, formerly Chippewa Valley Hospital.
How Can We Serve You? Patient Services and Hospital Information
- Hospital Amenities
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Though we’re a small hospital, we offer personalized care for each one of our patients. Need something? Just ask!
Non-Denominational Chapel
As a faith-based organization, we know that when you’re going through health challenges, a little spiritual boost goes a long way. Our pastoral team is here to serve you by lending a listening ear, providing spiritual counsel, and praying with you. To speak with a chaplain, call the Chaplain’s Office at extension 1138, or ask one of your nurses.
When you need a peaceful place to contemplate, pray, or relax in a healing environment, you’ll find it in our peaceful, onsite chapel.
Visiting Hours
Your loved ones are so important to your healing. We want them to feel welcome here. Most areas of the hospital hold open visiting hours, which means they can stop by at any time. Ask your nurse about specific visiting hours as our front doors close at 9:00 pm.
- Financial Assistance
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When you’re worrying about how you're going to pay the bill, it’s hard to heal. See our resources for financial assistance to find out how we can help. Have a question about financial assistance? Contact a hospital representative by calling Call715-672-4211 or emailing [email protected].
- Getting Here
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Parking
You’ll find free, convenient hospital parking for patients and visitors onsite on the south side of our facility.
- What to Bring
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We know a visit to the hospital can be stressful, but we want to make things as easy as possible for you. Before you leave for the hospital, consult this list about what patients should bring (and what they should leave at home):
- Do bring a list of prescriptions.
- Do bring a photo ID and insurance card.
- Do bring any referrals or tests from your physician to streamline your care.
- Don’t bring any valuables. Leave these with your loved ones for safekeeping.
- Don’t worry about toiletries. If you’re staying overnight, we provide these for you.
- Pastoral Care
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A hospital stay can be an unexpected, anxious and a lonely time, not only for loved ones, but family and friends as well. AdventHealth Durand knows that your spiritual care is also an important part of the healing process. That’s why members of the Department of Pastoral Care are available to you and your loved ones during your time in the hospital, providing you with spiritual care and support.
Contact a Chaplain
Patients, their family members or friends can request a visit from a chaplain, and we are also available to assist clergy or other pastors coming to visit their congregants.
Feel Supported on Our Spiritual Care Hotline
Whatever you're facing, you're not alone. When you need a listening ear, the AdventHealth Spiritual Care Hotline is here for you at Call833-258-2414, Monday through Friday, from 10 am to 6 pm ET. Calls are free and confidential, and our caring team members will listen without judgment, offering prayer, support and additional resources, if needed.
Less Stress More Support
Health and stress don’t pair well. So we’ve simplified the health-care process. Use our website to pay bills, access your medical records, and estimate pricing. Click on a service at the right to learn more.
A hospital stay can bring many visits and services from multiple medical providers. We know it’s hard to plan ahead for an emergency hospital visit, but if you have a scheduled health care service that requires a hospital stay, we recommend contacting your anticipated health care practitioners within the hospital to confirm they participate with your insurance provider. You can also get information about billing practices and an estimate for your upcoming services ahead of time. This will help you avoid any unexpected challenges and fees.