AdventHealth Hendersonville Welcomes Director of Practice Operations

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  • Victoria Dunkle
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N.C., — AdventHealth Hendersonville Welcomes Director of Practice Operations

Dec. 2, 2020; HENDERSONVILLE, N.C. – AdventHealth Hendersonville welcomes Paul B. Johnson to its leadership team, where he will serve as Director of Practice Operations overseeing team members, providers, and protocols at several AdventHealth Medical Group locations in Western North Carolina.

Johnson joins AdventHealth after most recently serving at University of Florida Health in Jacksonville, Fla., as Operations Administrator, where he was responsible for the execution of all business-related functions for the multidisciplinary cancer treatment center.

Johnson brings more than 30 years of experience in health care, beginning with more than two decades of active duty with the U.S. Navy where he served as a Chief Hospital Corpsman at locations around the world. He continued his career in Jacksonville, serving in health care operations at Baptist MD Anderson Cancer Center and Baptist Health in Jacksonville, as a Medical Supply Systems Analyst for the U.S. Navy, and as Medical Production Manager for Honeywell Technology Solutions, Inc.

Johnson says his career journey took an important turn while serving in the Navy. “At one point, I stopped working in direct patient care and started working in administration and clinic operations,” he explains. “I really enjoyed it and decided to pursue my education in health care administration.”

Johnson is a member of the American College of Healthcare Executives, an auditor for the International Organization of Standards (ISO 9001) and has completed Lean Six Sigma Green Belt training. He earned a Bachelor of Science in Healthcare Management at Southern Illinois University, and holds an MBA from DeVry University as well as a master’s degree in teaching from Kaplan University.

“I enjoy approaching clinic operations with the same lean methodology and rapid problem-solving skills required on a production line to reduce variation,” Johnson says. “It can be difficult for people to understand this approach and how it relates to patient care, but once you take the time to show them and coach them through the process, they usually respond very well.”

Johnson is thrilled to relocate to Western North Carolina, where he has vacationed with his family many times. In his free time, he enjoys time with his family, live music, college football, hiking and trying new restaurants.