Welcome to AdventHealth Kissimmee Committed to Your Care
Here are some helpful links to patient resources, hospital information and services most requested by our patients at AdventHealth Kissimmee, formerly Florida Hospital Kissimmee.
Convenient Resources Hospital Amenities and Information
- Chapel and Pastoral Care
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As part of our faith-based mission to provide healing for the whole person — mind, body and spirit — we provide pastoral care for anyone seeking spiritual guidance. The new chapel at AdventHealth Kissimmee, formerly Florida Hospital Kissimmee, is surrounded by a serene healing garden. Glass walls invite the garden inside the east-facing space, creating a unique worship experience. The office of pastoral care is located next to the new chapel and a chaplain is present 24 hours a day.
To contact a chaplain, simply call the hospital operator and ask for the chaplain’s office. If calling from an outside phone, dial at Call407-846-4343.
A hospital stay can be an unexpected, anxious and a lonely time, not only for loved ones, but family and friends as well. AdventHealth Kissimmee knows that your spiritual care is also an important part of the healing process. That’s why members of the Department of Pastoral Care are available to you and your loved ones during your time in the hospital, providing you with spiritual care and support.
Contact a Chaplain
Patients, their family members or friends can request a visit from a chaplain, and we are also available to assist clergy or other pastors coming to visit their congregants.
AdventHealth Kissimmee
Chaplain's office: Call407-944-3060 - Cocina 8 Cafe
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The Cocina 8 Cafeteria features a delicious, Latin-influenced menu and serves breakfast, lunch and dinner every day.
- Monday thru Friday: 6:30 am to 12 am
- Saturday and Sunday: 6:30 am to 8 pm
- PharmaCare Center Pharmacy
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PharmaCare Center Pharmacy is a full service drug store and wellness center located in the lobby of AdventHealth Celebration. We can fill your prescriptions before you are discharged, and delivery to your room is available. Parking is conveniently located outside the main entrance. Most prescription plans are accepted.
Hours of Operation
- Monday to Friday: 8:30 am to 7 pm
- Saturday and Sunday: 11 am to 6 pm
Phone: Call407-303-4005
Fax: Call407-303-4305 - Translation Services
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We have medical interpreters available 24 hours a day at no cost. They are here to serve patients and their loved ones who have difficulty communicating due to the following.
- They have impaired vision.
- They have some degree of deafness.
- English is their second language.
- They speak no English at all.
- They have lower comprehension skills.
In-Person Interpreters
- American sign language (ASL)
- Spanish sign language
- Tactile interpreters
- Language interpreters for non-English speakers
For same-day appointments, call extension 110-3025 within the hospital.
For future appointments, email the Interpreter Services department.Video Remote Interpreting (VRI)
When no interpreter is available locally, we use remote video hookups through our webcam and microphone-equipped laptops to provide sign language and English language interpreters.Over-the-Phone Interpreters
For non-English speakers, we have translation services that can be delivered over phone lines. Use any AdventHealth phone (or Spectra Link) and dial extension 8510. Pre-programmed or dual handset phones are available through the Interpreter Services department.
Feel Supported on Our Spiritual Care Hotline
Whatever you're facing, you're not alone. When you need a listening ear, the AdventHealth Spiritual Care Hotline is here for you at Call833-258-2414, Monday through Friday, from 10 am to 6 pm ET. Calls are free and confidential, and our caring team members will listen without judgment, offering prayer, support and additional resources, if needed.
World-class Healthcare World-Class Destination
AdventHealth Kissimmee is located in beautiful Central Florida and has established a reputation as one of the leading health care systems in the United States, specializing as an international treatment center — particularly in the areas of cancer, cardiology, neurology, orthopedics and pediatrics. We are dedicated to ensuring the best and smoothest possible process for our international patients who visit us.
Patient Belongings and Valuables
When visiting us, we recommend only bringing a few essential items with you. We are not responsible for any lost items, per our consent form. We suggest that any items that are brought with you to the hospital are sent home with your family or visitors.
If a valuable item that is not an assistive device cannot be sent home, please connect with your health care team to discuss the option of securing your belongings with our security team. Please let your health care team know about any items you have with you during your stay.
- Clothing
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A hospital gown and non-skid socks will be provided to every patient. We recommend any clothes brought with you to the hospital be sent home with your family or visitors. Near the end of your stay, we suggest having your loved ones bring clothes to you shortly before transitioning from the hospital.
Please note that per the consent form signed by the patient upon admission, AdventHealth is not responsible for any lost items.
- Denture Care
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We know that you need your dentures with you during your hospital stay. We will provide a denture cup for you to secure your dentures. This cup will stay with you at your bedside. Please be cautious of your denture cup, keeping it in a visible area and being careful to not place it on your food tray, in your linens or in a hidden area. This may cause your dentures to be accidentally removed from your room.
Please note that per the consent form signed by the patient upon admission, AdventHealth is not responsible for any lost items.
- Hearing Aids
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We understand that you need your hearing aids during your hospital stay. Hearing aids are best kept on your person, or in their original case. If your original case is not available, please let your health care team know so that we can provide a case for you to use. Please do not leave your hearing aids unattended and be mindful to not place them on your food tray, in your linens or in a hidden area. This may cause your hearing aids to be accidentally removed from your room.
Please note that per the consent form signed by the patient upon admission, AdventHealth is not responsible for any lost items.
- Eyeglasses and Contact Lenses
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We understand you need your glasses or contact lenses during your hospital stay. Glasses and contact lenses are best kept on your person, or in their original case. If an original case is not available, please let your health care team know so that we can provide a case for you to use. It is important that you do not place your glasses or contact lenses on your food tray, in your linens or in a hidden area. This may cause your glasses and/or contact lenses to be accidentally removed from your room.
Please note that per the consent form signed by the patient upon admission, AdventHealth is not responsible for any lost items.
- Wheelchairs, Walkers and Canes
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Please make sure that any assistive devices are sent home with your family or visitors. Please ask your health care team about walkers, wheelchairs and canes that can be used during your stay in the hospital. We highly recommend that your personal assistive devices be labeled with your name.
Please note that per the consent form signed by the patient upon admission, AdventHealth is not responsible for any lost items.
- Medications
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Please bring a list of current medications with you to the hospital, including any herbal supplements and over-the-counter medications. Please do not bring any of the medications themselves with you to the hospital. If any medications are brought with you, we ask that you send them home with your family or visitors. If they cannot be sent home, we will store them. We ask that medications not be stored at your bedside.
Please note that per the consent form signed by the patient upon admission, AdventHealth is not responsible for any lost items.
Easy Access to the Tools You Need Healing Made Simple
When you're stressed about details like hospital costs and insurance coverage, it can be hard to get the rest you need for healing. Learn how we can make these and other necessary tasks easier through our online tools, including online bill pay and online scheduling.
A hospital stay can bring many visits and services from multiple medical providers. We know it’s hard to plan ahead for an emergency hospital visit, but if you have a scheduled health care service that requires a hospital stay, we recommend contacting your anticipated health care practitioners within the hospital to confirm they participate with your insurance provider. Services may be provided in the hospital by AdventHealth as well as by other health care practitioners who may bill you separately. By contacting your anticipated health care practitioners ahead of time, you can get information about billing practices and an estimate for your upcoming services to help avoid any unexpected challenges and fees.