Price Estimation and Financial Support

Understanding the Cost of Care

We understand that navigating health care decisions can feel overwhelming, especially when it comes to costs, insurance and payment options. We’re here to make it easier.

To help you plan for future or scheduled care, you can explore estimated out-of-pocket costs for over 300 common procedures at our facilities — whether you're using insurance or not. Our price estimator tool and other helpful resources are just a click away.

If you have questions or prefer to talk through your options, give us a call and our caring financial services team is happy to help.

At AdventHealth, we’re committed to price transparency and meeting all state and federal guidelines. But most importantly, we’re committed to you — ensuring you feel informed, supported and confident in every step of your care journey.

Price Estimator

Get Started With the Price Estimator Tool

What you pay depends on your insurance coverage. While the price estimator is a helpful tool that can estimate your health care costs based on anticipated services, please know that it is not an exact, personalized cost figure. More accurate costs are based on the actual services provided to you.

This estimate is for AdventHealth services only. You may also receive statements from non-AdventHealth providers participating in your care. You may also request an estimate from non-AdventHealth providers participating in your care here.

Get Personalized Help from Our Team

Call us at 1-833-3MY-COST (1-833-369-2678) to speak with a financial services team member. We can help you understand your estimate, your insurance coverage and any other questions you may have.

This number is for hospital-based services only. For estimates related to physician clinic visits, please contact the clinic directly.

More Financial Services Resources

  • Billing and Financial Services

    Learn about registration, payment options, financing and our online billing system to help keep your account organized and up-to-date.

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  • Financial Assistance

    Our faith-based hospitals are committed to excellence in providing quality health care while serving the diverse needs of those living in our area.

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  • Good Faith Estimate

    You have the right to a Good Faith Estimate for your care if you're uninsured or not using insurance. Request one before your visit to understand expected costs.

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  • Understanding Your Bill

    Our patients have the flexibility to select a treatment plan that works within the constraints of their insurance plan, and is consistent with their physician and location preferences.

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  • Insurance

    In network or out? Proper coverage can significantly reduce the cost of your visit. Learn about your financial obligations with and without insurance, Medicare or Medicaid.

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  • Providers Who Bill Separately

    A hospital stay can bring many visits and services from multiple medical providers. Services may be provided in the hospital by AdventHealth as well as by other health care practitioners who may bill you separately.

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  • Your Legal Protection From Balance Billing

    When you get emergency care or are treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you’re protected from surprise billing — also known as balance billing. Learn more about your rights and the federal No Surprises Act.

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  • Patient Grievances

    We're here to help. If you have a concern, please talk to your caregiver or their supervisor. If you still feel your concerns are not appropriately addressed, you can file a formal grievance to give us more information so we can make it right.

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Insurance and Cost Estimate FAQs

  • What is price transparency?

    We're committed to helping you understand your health care costs while remaining compliant with federal and state guidelines. Price Transparency allows you to make informed decisions by proactively comparing healthcare costs for different services. AdventHealth complies with price transparency regulations such as the No Surprise Act, a federal law designed to protect individuals covered by health insurance from unexpected medical bills, particularly from out-of-network care in emergency situations, non-emergency care at in-network facilities, and air ambulance services.

  • How do I get a cost estimate?

    For hospital based services, you can use our online price estimator tool for at least 300 commonly shoppable services or call us at 1-833-3MYCOST (1-833-369-2678) to speak with a financial services team member. For provider clinic and/or urgent care services, please contact the clinic directly to request an estimate. You’ll need to have your insurance information available as well as the procedure code associated with your treatment or service (you can request this information from your doctor), or a description of the service.

  • What is included in my estimate?

    Your AdventHealth estimate will include both hospital fees and fees from AdventHealth-employed providers, when applicable. However, not all providers at AdventHealth facilities are employed by AdventHealth. Each provider can bill you separately for their professional services. If you receive services at a hospital, the hospital will charge you a facility fee which is separate from the professional fee charged by a provider. For a list of non-owned AdventHealth providers and how to contact them for an estimate of their fees, see the Additional Bill Types section.

  • Is my insurance in network?

    To make sure AdventHealth and other providers involved in your care are covered by your insurance at the location where you want to receive care, please contact your insurance company.

  • I have insurance. How much will I pay out of pocket?

    You’ll receive an estimate for scheduled services that shows your expected costs based on your health insurance benefits and the order from your provider. Payment for your portion is requested at or before the time of service.

  • How do I know if a procedure is covered by insurance?

    Your insurance company decides what services are covered. Some insurance companies have requirements that must be met before they will cover a service. For more information about what’s covered, please contact your insurance company. If you need help with procedure or diagnosis codes, your provider can provide those details.

  • What if I don’t have insurance?

    If you don't have insurance or find it difficult to pay, we encourage you to reach out to our financial clearance department prior to service at 1-833-3MYCOST (1-833-369-2678). Financial assistance may also be available, and you may review our financial assistance policy here. We're here to support you and explore all available options to help you manage these expenses. Learn more in your AdventHealth Account. If you need assistance after you have already received services from us, our customer service team is here to assist you at 855-241-2455.

  • How can I pay my estimated patient portion?

    We accept the following forms of payment: paper check, credit cards, debit cards, Google Pay, Apple Pay, wire transfers and money orders. Interest-free payment plans may be available. Financial assistance may also be available for those who qualify. Review the financial assistance policy and download the application online here. You can also apply for financial assistance through your AdventHealth Account.

  • What if I need more information than the cost estimate tool provides?

    For hospital based services, you can reach us at 1-833-3MYCOST (1-833-369-2678). For provider clinic and/or urgent care services, please contact the clinic directly to request an estimate. So we can get you the most accurate estimate, please have the following information available:

    • Name of procedure or specific procedure codes (HCPS/CPT/diagnosis codes)
    • Name of insurance company or other coverage
    • Group plan number
    • Subscriber ID number

  • When will I receive an estimate for scheduled services?

    You should receive a “Good Faith Estimate” in writing at least one business day before your scheduled medical service. The estimate may be delivered to you via text link, email link and/or mail based on your communication preferences in your AdventHealth Account. You can update your communication preferences anytime by logging in. You can also ask your health care provider and any other provider you choose for a Good Faith Estimate before you schedule a service. If you use our self-service tool to create your estimate, remember to sign in to your AdventHealth Account online or in the AdventHealth app to save the estimate.

  • Do I have to pay before my treatment or service?

    When we provide a Good Faith Estimate of your costs, it will include the anticipated amount you may owe based on what your doctor has ordered and scheduled. Your amount due may include copayments, deductibles, coinsurance or a non-covered amount.

    We make every effort to contact you before your service date to review your estimated amount due, collect your deposit and/or make other financial arrangements with you.

    If you have questions about your hospital estimate, please contact us at 1-833-3MY-COST (1-833-369-2678). For provider clinic and/or urgent care estimates, please contact the clinic directly with any questions.

Your Right to a Good Faith Estimate

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. In compliance with CMS regulations, we provide a Good Faith Estimate at least one day before your scheduled care service.

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment and hospital fees.
  • Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
  • Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.

Price List Information

We believe you deserve personalized and accurate cost estimates for your care. Estimates are based on insurance coverage and the typical care experience for patients receiving similar services from the same physician. To access machine-readable files use the price list to view information by state.

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