Specialty Pharmacy Services
We recognize that your needs may be complex and that this can be a stressful time. Expedien Rx Pharmacy’s staff is dedicated to working with you and your health care team. Our primary goal is to provide you with quality care and the rx medications you need.
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Personalized Care
Our specially trained staff will work with you to discuss your treatment plan and to address any questions or concerns you might have.
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Collaboration With Your Doctor
We work directly with your doctors or other caregivers to make sure any issues you may be having with your treatment are addressed immediately.
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Follow Up
Getting your medications and supplies quickly is important. We will be in regular contact with you during your treatment and will be your health care advocate.
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Benefits Check
We’ll help you explore all the options with treatments that may be costly. We will work with your insurer to provide you information and an explanation of your benefits.
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Delivery
We’ll contact you before your refill due date to coordinate the medications you need, update your insurance and medical records, and set up and confirm delivery.
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24/7 Support
Our pharmacists are available 24 hours a day, seven days a week. We are always here to answer any questions or concerns you might have.
Our Patient Management Program
Expedien Rx Pharmacy provides clinical services for all patients and additional services for those with certain disease states. All patients enrolled in the Patient Management Program will have their prescriptions reviewed by a pharmacist for appropriateness and safety. Patients have the option to opt out of this program.
Important Information About Your Pharmacy Services
- Refills
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You will be contacted by a team member before your refill date. If you would like to contact us for a refill, you can do so via our automated phone line for refills or our website, or by speaking directly with a member of the specialty pharmacy team over the phone.
- Prescription Transfers
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If our pharmacy can no longer service your medication, a pharmacist will transfer your prescription to another pharmacy. We will inform you of this transfer of care.
- Adverse Drug Reactions
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If you experience adverse effects to any medication, please contact your doctor or our pharmacy as soon as possible.
- Proper Disposal of Sharp Objects and Unused Medications
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Place all needles, syringes, and other sharp objects into a sharps container. This can be provided by our pharmacy if you are prescribed an injectable medication for a fee. There are also programs that are provided by several drug manufacturers that supply sharps containers. If applicable, the pharmacy staff will help you coordinate this service.
If you have unused medication, visit this link for more information.
- Drug Recalls
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If your medication is recalled, the specialty pharmacy will contact you with further instructions as directed by the FDA or drug manufacturer.
- Infection Control
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Wash your hands using antibacterial soap, then rinse thoroughly and dry them to help prevent infections.
- Emergency Disaster Information
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In the event of a disaster in your area, please contact our pharmacy to instruct us on how to deliver your medication.
- Communicating Concerns
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We want you to be completely satisfied with the care we provide. If you have any issues with your medication, the services rendered or any other issues related to your order, please contact us directly and speak to one of our staff members.
Accreditation
URAC Accredited Mail Service Pharmacy
Expiration Date: 11/01/2025
URAC Accredited Specialty Pharmacy
Expiration Date: 11/01/2025
ACHC Accredited Mail Order Pharmacy
Expiration Date: 09/24/2026
ACHC Accredited Specialty Pharmacy
Expiration Date: 9/24/2026
NABP® Accredited Healthcare Merchant
Expiration Date: 3/4/2025
NABP® Accredited Digital Pharmacy
Expiration Date: 6/11/2024