Information for Visitors Be Our Guest
To create a positive experience, our facility is designed with patients, healing and visitors in mind. Here are just a few of the hospital amenities and visitor resources we provide at AdventHealth Altamonte Springs.
- Calming and Comforting Chapel
- Compassionate Pastoral Care
- Complimentary WiFi
- Uptown Cafe Cafeteria with Healthy Food Options
- Complimentary Hospital Parking
- Market Place Gift Shops
- Onsite Pharmacy with In-Room Delivery
- Peaceful Healing Gardens
- Eden Spa
Hospital Amenities
- Chapel and Pastoral Care
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The Chapel and Healing Garden at AdventHealth Altamonte Springs are located in the main hospital lobby on the first floor.
When you are your loved one is lonely, anxious or nervous during a hospital stay, our pastoral care team can provide spiritual and emotional support. Our chaplains are specially trained, health care professionals who help patients and loved ones cope with spiritual and emotional side effects of illness and injury. These experienced men and women are respectful of all faith traditions and are trained in the following aspects of emotional support.
- Crisis Care
- Pastoral Counseling
- Empathy Therapy
- Emotional and Spiritual Support
- Grief Support
To contact a chaplain 24 hours a day, simply request that a chaplain be paged from the hospital operator. If you are outside the hospital call Call407-303-2202.
- Cafeteria
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The Uptown Café serves breakfast, lunch and dinner every day.
Monday thru Friday: 7 am to 8 pm
Weekends and Holidays: 7 am to 7:30 pm - Hospital Parking
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We offer complimentary valet parking service for those visiting or staying at the hospital. From the main entrances, simply follow the signs to the valet parking booth at the front of our hospital.
For visitors who would rather self-park, spaces are available at the front of our hospital and within our six-story parking garage located behind the hospital. This may be a more convenient option for those staying for an extended period of time.
- WiFi
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Guest WiFi is complimentary.
Feel Supported on Our Spiritual Care Hotline
Whatever you're facing, you're not alone. When you need a listening ear, the AdventHealth Spiritual Care Hotline is here for you at Call833-258-2414, Monday through Friday, from 10 am to 6 pm ET. Calls are free and confidential, and our caring team members will listen without judgment, offering prayer, support and additional resources, if needed.
Flowers, Balloons and more Order Online Today!
In Bloom Florist is the preferred florist for AdventHealth Altamonte Springs.
Order Get Well floral arrangements and gifts to wish a speedy recovery to your loved ones.
To make it easy when you place your order, In Bloom Florist will automatically add the hospital address to your order.
Patient Belongings and Valuables
When visiting us, we recommend only bringing a few essential items with you. We are not responsible for any lost items, per our consent form. We suggest that any items that are brought with you to the hospital are sent home with your family or visitors.
If a valuable item that is not an assistive device cannot be sent home, please connect with your health care team to discuss the option of securing your belongings with our security team. Please let your health care team know about any items you have with you during your stay.
- Clothing
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A hospital gown and non-skid socks will be provided to every patient. We recommend any clothes brought with you to the hospital be sent home with your family or visitors. Near the end of your stay, we suggest having your loved ones bring clothes to you shortly before transitioning from the hospital.
Please note that per the consent form signed by the patient upon admission, AdventHealth is not responsible for any lost items.
- Denture Care
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We know that you need your dentures with you during your hospital stay. We will provide a denture cup for you to secure your dentures. This cup will stay with you at your bedside. Please be cautious of your denture cup, keeping it in a visible area and being careful to not place it on your food tray, in your linens or in a hidden area. This may cause your dentures to be accidentally removed from your room.
Please note that per the consent form signed by the patient upon admission, AdventHealth is not responsible for any lost items.
- Hearing Aids
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We understand that you need your hearing aids during your hospital stay. Hearing aids are best kept on your person, or in their original case. If your original case is not available, please let your health care team know so that we can provide a case for you to use. Please do not leave your hearing aids unattended and be mindful to not place them on your food tray, in your linens or in a hidden area. This may cause your hearing aids to be accidentally removed from your room.
Please note that per the consent form signed by the patient upon admission, AdventHealth is not responsible for any lost items.
- Eyeglasses and Contact Lenses
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We understand you need your glasses or contact lenses during your hospital stay. Glasses and contact lenses are best kept on your person, or in their original case. If an original case is not available, please let your health care team know so that we can provide a case for you to use. It is important that you do not place your glasses or contact lenses on your food tray, in your linens or in a hidden area. This may cause your glasses and/or contact lenses to be accidentally removed from your room.
Please note that per the consent form signed by the patient upon admission, AdventHealth is not responsible for any lost items.
- Wheelchairs, Walkers and Canes
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Please make sure that any assistive devices are sent home with your family or visitors. Please ask your health care team about walkers, wheelchairs and canes that can be used during your stay in the hospital. We highly recommend that your personal assistive devices be labeled with your name.
Please note that per the consent form signed by the patient upon admission, AdventHealth is not responsible for any lost items.
- Medications
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Please bring a list of current medications with you to the hospital, including any herbal supplements and over-the-counter medications. Please do not bring any of the medications themselves with you to the hospital. If any medications are brought with you, we ask that you send them home with your family or visitors. If they cannot be sent home, we will store them. We ask that medications not be stored at your bedside.
Please note that per the consent form signed by the patient upon admission, AdventHealth is not responsible for any lost items.