Visitor Information Brighten Someone’s Day
Visiting a family member, friend or loved one can help lift their spirits as they heal from an injury or illness. AdventHealth Lake Wales, formerly Lake Wales Medical Center, offers many helpful resources to make your visit a little easier and a whole lot brighter for our patients.
Where You’re Welcome Be Our Guest
Focus on brightening your loved one’s day at AdventHealth Lake Wales, formerly Lake Wales Medical Center, and we’ll take care of the details of your visit.
Hospital Visiting Hours and Policies Promote Health, Healing and Wellness
General hospital visiting hours start at 9 am every day. If you are visiting after 8 pm, please enter through the ER entrance to get a visitor pass. If your loved one is in the intensive care unit, please ask your nurse or doctor about visiting hours.
Before visiting your friend or family member, please review our hospital visitor policy to help make sure everyone stays healthy and safe.
- Arriving at the Hospital
-
When you arrive, we ask that your first stop be the front desk in the main lobby. There, you can sign in and receive a visitor’s badge. Our hospital volunteers are also available to update you with any new room information and point you in the right direction.
We ask that only two people visit with a patient at a time.
- Appropriate Visitor Ages
-
It can be difficult for family members and friends when someone is in the hospital recovering from an injury, illness or surgical procedure. We understand that family members of all ages want to surround and support their loved ones.
We ask that you keep the following age limits in mind when visiting the hospital to help us sustain a healthy and healing environment:
- Children under age 12 are not allowed in patient rooms
- Children under age 14 are discouraged from visiting patients in the intensive care unit
- An adult must accompany children under age 16 at all times
If you have a child who wants to see a family member, please talk to your nurse or doctor about other ways they can support your loved one.
- Foster a Healthy Environment
-
To help us keep our patients, staff and providers feeling their best, we ask that you follow these guidelines:
- Smoking is not allowed anywhere on our grounds as AdventHealth Lake Wales is a tobacco-free campus
- Please do not bring food or candies unless the attending doctor gives you permission
- Stay home if you feel sick
- Wash your hands often when visiting to help prevent the spread of germs
Our visitor policy has been recently updated. Read here to learn more.
Hospital Gift Shop Spread Love and Cheer
Help make your loved one’s stay a little brighter and comfortable. Our gift shop is a great place to find all kinds of gifts that show how much you care.
Gift Shop Hours:
Monday to Saturday: 9 am to 5 pm
Sunday: 1 am to 5 pm
Call us with any questions at Call863-676-1433, extension 4129.
Patient Belongings and Valuables
When visiting us, we recommend only bringing a few essential items with you. We are not responsible for any lost items, per our consent form. We suggest that any items that are brought with you to the hospital are sent home with your family or visitors.
If a valuable item that is not an assistive device cannot be sent home, please connect with your health care team to discuss the option of securing your belongings with our security team. Please let your health care team know about any items you have with you during your stay.
- Clothing
-
A hospital gown and non-skid socks will be provided to every patient. We recommend any clothes brought with you to the hospital be sent home with your family or visitors. Near the end of your stay, we suggest having your loved ones bring clothes to you shortly before transitioning from the hospital.
Please note that per the consent form signed by the patient upon admission, AdventHealth is not responsible for any lost items.
- Denture Care
-
We know that you need your dentures with you during your hospital stay. We will provide a denture cup for you to secure your dentures. This cup will stay with you at your bedside. Please be cautious of your denture cup, keeping it in a visible area and being careful to not place it on your food tray, in your linens or in a hidden area. This may cause your dentures to be accidentally removed from your room.
Please note that per the consent form signed by the patient upon admission, AdventHealth is not responsible for any lost items.
- Hearing Aids
-
We understand that you need your hearing aids during your hospital stay. Hearing aids are best kept on your person, or in their original case. If your original case is not available, please let your health care team know so that we can provide a case for you to use. Please do not leave your hearing aids unattended and be mindful to not place them on your food tray, in your linens or in a hidden area. This may cause your hearing aids to be accidentally removed from your room.
Please note that per the consent form signed by the patient upon admission, AdventHealth is not responsible for any lost items.
- Eyeglasses and Contact Lenses
-
We understand you need your glasses or contact lenses during your hospital stay. Glasses and contact lenses are best kept on your person, or in their original case. If an original case is not available, please let your health care team know so that we can provide a case for you to use. It is important that you do not place your glasses or contact lenses on your food tray, in your linens or in a hidden area. This may cause your glasses and/or contact lenses to be accidentally removed from your room.
Please note that per the consent form signed by the patient upon admission, AdventHealth is not responsible for any lost items.
- Wheelchairs, Walkers and Canes
-
Please make sure that any assistive devices are sent home with your family or visitors. Please ask your health care team about walkers, wheelchairs and canes that can be used during your stay in the hospital. We highly recommend that your personal assistive devices be labeled with your name.
Please note that per the consent form signed by the patient upon admission, AdventHealth is not responsible for any lost items.
- Medications
-
Please bring a list of current medications with you to the hospital, including any herbal supplements and over-the-counter medications. Please do not bring any of the medications themselves with you to the hospital. If any medications are brought with you, we ask that you send them home with your family or visitors. If they cannot be sent home, we will store them. We ask that medications not be stored at your bedside.
Please note that per the consent form signed by the patient upon admission, AdventHealth is not responsible for any lost items.
Directions to Our Hospital Find Your Way With Ease
We’re here to help make your experience easier however we can. These directions to the hospital show you know how to get here and where to go once you arrive.
- From Orlando
-
- Take I-4 West to U.S. 27 South. Take U.S. 27 South for approximately 25 miles to SR 60.
- Take SR 60 East for approximately two and a half miles to 11th Street.
- Turn left on 11th Street and we're about one block down on the left.
- From Tampa
-
- Take I-4 East to U.S. 27 South. Take U.S. 27 South for approximately 25 miles to SR 60.
- Take SR 60 East for approximately two and a half miles to 11th Street.
- Turn left on 11th Street and we're about one block down on the left.
- From Bartow
-
- Take SR 60 East for approximately 17 miles to 11th Street.
- Turn left on 11th Street and we're about one block down on the left.
- From Nalcrest or Fedhaven
-
- Take SR 60 West for approximately six miles to 11th Street.
- Turn right on 11th Street and we're about one block down on the left.
- From Sebring
-
- Take U.S. 27 North for approximately 33 miles to SR 60.
- Take SR 60 East for approximately two and a half miles to 11th Street.
- Turn left on 11th Street and we're about one block down on the left.
- From Winter Haven
-
- Take SR 540 East for approximately seven miles to U.S. 27 South.
- Take U.S. 27 South for approximately six miles to SR 60 East.
- Take SR 60 East for approximately two and a half miles to 11th Street.
- Turn left on 11th Street and we’re about one block down on the left.
- From Haines City
-
- Take U.S. 27 South for approximately 15 and a half miles to SR 60 East.
- Take SR 60 East for approximately two and a half miles to 11th Street.
- Turn left on 11th Street and we're about one block down on the left.
AdventHealth Lake Wales
AdventHealth Lake Wales AdventHealth Lake Wales
Formerly known as Lake Wales Medical Center
-
Hours Information:This location is open 24/7.This location is open 24 hours a day, 7 days a week.
-
Visiting Hours:
9 am to 6 pm
-
Emergency Room:
Our ER in Lake Wales is open 24 hours a day, seven days a week
-
Parking:
Free parking is available around our hospital
-
Cafeteria:
Breakfast: 7 am to 10 am
Lunch: 11 am to 2 pm