Our Facility Hours and Policies
Our commitment to live our Mission and serve our community will always be our top priority
In response to the coronavirus pandemic, some of our location policies may have changed. Please view the information below for updates on hours, cancellations and more.
- Visitor Hours and Restrictions
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- No visitation except for special circumstances such as such as if the visitor is the power-of-attorney or medical decision-maker. Visitation will also be permitted in end-of-life situations.
- Children under the age of 12 are prohibited from visiting a facility unless they are seeking care. We continue to provide pediatric care; this policy applies to visitors only.
- Other exceptions and additional guidelines include: Patients under the age of 18 may be accompanied by one adult visitor (parent, legally authorized person or caregiver).
- Everyone visiting AdventHealth facilities, including outside vendors, will be screened each time they enter the facility. If any of the screening identifies a symptom of concern or identifies any of the risk factors of COVID-19, the visitor will not be allowed to enter the hospital until testing would confirm they do not have COVID-19.
- No additional visitors or siblings allowed, Obstetric patients can have one adult visitor, Exceptions will be made for extenuating circumstances such as imminent end-of-life or unique patient needs for support.
- In all circumstances, visitors who are sick will not be permitted to enter the hospital, unless they are seeking personal medical care.
- Volunteer Restrictions
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- Our auxiliary/volunteer corps is not currently active at this time.
- Facility Tours, Lectures and Events
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- All campus events and support groups have been cancelled until further notice.
- Open Entrances
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- ED and Schildecker Entrance on Palmetto Street
- Medical Tent
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- When needed, will be utilized for low acuity respiratory patients.
- Local Mental Health Resources
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- We’re dedicated to making it easy to get the support you need, whether it's talking to a counselor, getting help with connecting with family over the phone, staying informed or seeing a doctor from home. Visit the Coronavirus Resource Hub for more mental health resource information.
- Additional Information
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AdventHealth’s COVID-19 visitation policies were created with the safety of our patients, their families and our employees in mind. During the time that in-person visitation is suspended, you can still stay connected with your loved ones by using the below flier for the easy-to-follow instructions to video chat via several different platforms. For patients that do not have a cellphone or computer, AdventHealth Palm Coast computers are being checked out for patients to use to contact their loved ones.