Visitor Resources

As part of our faith-based mission to provide healing for the whole person — mind, body and spirit — you can find sanctuary while visiting our chapel or outdoor healing garden. Each is open 24-hours a day to anyone seeking a place of tranquility, prayer and spiritual strength.

For those searching for more spiritual guidance, we offer pastoral care services around the clock for patients, families and friends. Whether you need a prayer, ritual, sacrament or simply someone to speak with, we are here for you. If you have a specific faith, the chaplain can arrange for a clergy member of that faith to visit you. Additionally, our hospital chaplains hold daily devotional services.

Every member of our spiritual care team believes in the importance of faith and prayer in the healing process. Each chaplain is a highly trained spiritual professional that is sensitive to your medical, emotional and spiritual needs. Our pastoral care is designed to complement traditional medical care and is integrated into all levels of our treatment programs and services.

To request the ministry of a chaplain, ask your nurse, dial “0” for the hospital operator from the phone in your room or call Call407-303-1553.

We offer a diverse assortment of meal options including breakfast fare, sandwiches, soups, salads, entrees, snacks and deserts.

Welch Cafeteria
Full cafeteria offering a wide menu selection

• 7 am to midnight daily
• Closed daily from 10 am to 10:30 am
• Menu selections may be limited from 3:30 pm to 5:30 pm

Lakeside Café
We specializing in vegetarian fare and have outdoor patio seating on Lake Estelle.

• Open 6:30 am to 4:30 pm, Monday to Friday
• Closed on weekends

King Street Café
We offer fresh-brewed coffee, pastries and sandwiches.

Vending Machines
Machines are located on the second floor of the main hospital.

Comfort the Body. Renew the Soul.

Located on the ground floor of the AdventHealth Cancer Institute at Orlando, Eden Spa is the only therapeutic spa in Central Florida specializing in rejuvenation services for men, women and children undergoing treatment for cancer.

This full-service salon features an array of organic and vegan products designed to gently nourish sensitive skin and hair. Eden offers traditional spa services including hair styling, manicures and pedicures, facials, body hair removal and many types of massage. The salon is also home to consultants who specialize in wig fittings for patients receiving chemotherapy, and bra and form fittings for women who have undergone a mastectomy. Additionally, specialists are available to provide therapeutic treatment for lymphedema — swelling caused by blockage of the lymphatic system.

Open Monday and Friday from 9 am to 5 pm
Open Tuesday and Thursday from 9 am to 7 pm
For more information, call Call407-303-9727.

We offer patients and guests a wide variety of gifts, merchandise and grab-and-go food. You’ll find items such as balloons, flowers, cards, stuffed animals, unique homewares, apparel, stationery, baked goods and theme-park tickets.

Market Place Gift Shop
Located in the first-floor lobby of AdventHealth Orlando near the main entrance to the Ginsburg Tower

Monday to Thursday, 6 am to 8 pm
Friday, 6 am to 5 pm
Sunday, 7 am to 7 pm
Closed Saturday; all hours subject to change
Phone: Call407-303-7491

Market Place for Women Gift Shop
Located in the lobby of the AdventHealth for Women building right near the main entrance

Open Monday to Thursday from 8 am to 7 pm
Open Friday from 8 am to 5 pm
Closed Saturday
Open Sunday from 11 am to 5 pm
Phone: Call407-609-1232

Market Place Outfitters
Located at 2415 Orange Ave., Suite 105, Orlando FL 32803 across the street from Wendy's and the Comfort Suite Hotel

This retail store is committed to serving the employees, visitors and families of AdventHealth Orlando. They offer an assortment of footwear, medical apparel and casual clothing and accessories.

Open Monday to Thursday from 8 am to 6 pm
Open Friday from 7 am to 5 pm
Close Saturday
Open Sunday from noon to 5 pm
Phone: Call407-303-2946

Self-parking and valet services are available to all patients and visitors of AdventHealth Orlando — 24 hours a day, seven days a week.

Valet Services
The charge for valet services is $10 per day.
Emergency patients may use valet services free of charge at the Emergency Department and Women’s Hospital entrances.

Main Hospital Entrance Valet Parking
24 hours a day, seven days a week

Emergency Department Entrance Valet Parking
24 hours a day, seven days a week

AdventHealth for Women Valet Parking
6 am to 9 pm, seven days a week
Women’s Hospital Emergency Valet available 24 hours a day, seven days a week at Women’s Hospital entrance.

Self-Parking
Garage Parking is free of charge for patients and visitors.

Campus Map

King Street Parking Garage
24 hours a day, seven days a week
The King Street parking garage is located next to the medical plaza. Take Rollins Street toward Orange Avenue. Cross the railroad tracks, then turn right onto Sanitarium Road, then left onto King Street. The entrance will be on your left. Once parked, take the garage elevator to the third floor to access the crosswalk to the main hospital.

Alden Street Parking Garage
24 hours a day, seven days a week
The Alden Street parking garage is located across the street from the main entrance of the hospital. Take the garage elevator to the third floor to access the crosswalk to the main hospital.

McRae Ave Parking Garage
24 hours a day, seven days a week
The McRae Avenue parking Garage is located on Rollins Street across from the North entrance to the medical plaza and is connected to the Alden Street parking garage on Rollins Street. Take the garage elevator to the third floor to access the medical office building and the crosswalk to the main hospital.

Pharmacy services are available to anyone needing new prescriptions or refills, regardless of their medical provider. We are a convenient resource for patients and visitors alike. We can oftentimes fill a prescription before our patients leave the hospital, and offer over-the-counter medications and various items of merchandise within two convenient locations in or near AdventHealth Orlando, formerly Florida Hospital Orlando.

RxPress Pharmacy
Located on the first floor of our hospital, inside the Market Place Gift Shop
Open Monday to Friday from 9 am to 7 pm
Closed Saturday and Sunday
Phone: Call407-303-1962

Orlando Retail Pharmacy
Located at 2501 North Orange Avenue, Suite 122 Orlando, FL 32804
Open Monday to Friday from 8 am to 5:30 pm
Closed Saturday and Sunday
Phone: Call407-303-2559

Over-the-counter items such as Excedrin, Zantac, Alka-Seltzer, Midol, Tylenol PM, Advil and Benadryl are also available from the vending machine located outside the first-floor cafeteria.

A hospital gown and non-skid socks will be provided to every patient. We recommend any clothes brought with you to the hospital be sent home with your family or visitors. Near the end of your stay, we suggest having your loved ones bring clothes to you shortly before transitioning from the hospital.

Please note that per the consent form signed by the patient upon admission, AdventHealth is not responsible for any lost items.

We know that you need your dentures with you during your hospital stay. We will provide a denture cup for you to secure your dentures. This cup will stay with you at your bedside. Please be cautious of your denture cup, keeping it in a visible area and being careful to not place it on your food tray, in your linens or in a hidden area. This may cause your dentures to be accidentally removed from your room.

Please note that per the consent form signed by the patient upon admission, AdventHealth is not responsible for any lost items.

We understand that you need your hearing aids during your hospital stay. Hearing aids are best kept on your person, or in their original case. If your original case is not available, please let your health care team know so that we can provide a case for you to use. Please do not leave your hearing aids unattended and be mindful to not place them on your food tray, in your linens or in a hidden area. This may cause your hearing aids to be accidentally removed from your room.

Please note that per the consent form signed by the patient upon admission, AdventHealth is not responsible for any lost items.

We understand you need your glasses or contact lenses during your hospital stay. Glasses and contact lenses are best kept on your person, or in their original case. If an original case is not available, please let your health care team know so that we can provide a case for you to use. It is important that you do not place your glasses or contact lenses on your food tray, in your linens or in a hidden area. This may cause your glasses and/or contact lenses to be accidentally removed from your room.

Please note that per the consent form signed by the patient upon admission, AdventHealth is not responsible for any lost items.

Please make sure that any assistive devices are sent home with your family or visitors. Please ask your health care team about walkers, wheelchairs and canes that can be used during your stay in the hospital. We highly recommend that your personal assistive devices be labeled with your name.

Please note that per the consent form signed by the patient upon admission, AdventHealth is not responsible for any lost items.

Please bring a list of current medications with you to the hospital, including any herbal supplements and over-the-counter medications. Please do not bring any of the medications themselves with you to the hospital. If any medications are brought with you, we ask that you send them home with your family or visitors. If they cannot be sent home, we will store them. We ask that medications not be stored at your bedside.

Please note that per the consent form signed by the patient upon admission, AdventHealth is not responsible for any lost items.