Information For Patients

A visit to the hospital can be stressful, but we're here to make it easier. To prepare for their stay, patients should bring the following items with them to the hospital:

• A List of Your Current Medications
• A List of Your Medical Conditions and Allergies
• All Medications You Currently Take
• Names and Contact Info of Your Pharmacies

Patient Advocate

You heal best when you have a dedicated support team, and we’re here to guide you through every stage of your health-care journey. Should you need it, your patient advocate will serve as a liaison between you, your care team, hospital staff, visitors, family members, and other health-care providers. They'll make sure every aspect of your care is in line with your needs and desires.

If you have any questions or concerns about your visit, contact our patient advocate office anytime from 8 am to 4:30 pm, Monday through Friday. To call the office from inside our network of care, dial extension 72155. From outside, call Call913-676-2155. If you need help outside of normal business hours, call the hospital operator - 0 from inside, Call913-676-2000 from outside - and ask for the house nursing supervisor.

If you have questions about your care, download this brochure to learn how to address concerns to ensure your satisfaction and good care.

Focus on health, not parking. For your convenience, we offer free hospital parking and complimentary valet parking.

Free Hospital Parking

Whichever one of our facilities you’re visiting, you’ll find free, convenient parking for you and your loved ones.

Valet Parking

Valet is available at the main entrance from 7 am to 5 pm, Monday - Friday.

Information for Travelers

Coming from out of town? See our Information For Travelers.

Your loved ones strengthen you as you heal, and we want them to feel welcome here. Please note our visiting hours and suggestions for specialized units below:

General Visiting Hours: 11 am to 8 pm

Intensive Care Unit: 11 am to 8 pm. Immediate family and/or significant others may visit whenever you would like them to; within general visiting hours. To make sure you get the rest you need for healing, we encourage up to three visitors at a time in the ICU.

Mental Health and Addiction Recovery Unit: 5:30 pm to 7 pm. Children under 12 may visit between 5 pm and 5:30 pm.

A hospital stay can be an unexpected, anxious and a lonely time, not only for loved ones, but family and friends as well. AdventHealth Shawnee Mission knows that your spiritual care is also an important part of the healing process. That’s why members of the Department of Pastoral Care are available to you and your loved ones during your time in the hospital, providing you with spiritual care and support.

Contact a Chaplain

Patients, their family members or friends can request a visit from a chaplain, and we are also available to assist clergy or other pastors coming to visit their congregants.

How can you help your family if you have a serious illness? One way is to prepare. You can prepare for health care problems the same way you prepare to enter college, marry, start a family, go no vacation or retire. You plan ahead.

The first step is to consider an advance directive. This is a means of pre-planning your health care before there's a need. An advanced directive gives you a chance to tell your family and your doctor how you would like to be cared for, even if you can't speak.

Download our advance directive booklet to help you be proactive in planning for health care needs before they arise.

At AdventHealth we care deeply about the wellbeing of our patients and their families. As such, we believe it is important to provide our patients with necessary resources to make informed decisions about their care based on the very latest information available.

Click here for resources that will be useful in helping you choose health care services and providers that are right for you and your family.

AdventHealth Shawnee Mission’s Interactive Patient System, also known as Skylight, transforms existing patient room TVs into an interactive information, communication and entertainment platform. Patients can receive key information about the hospital, their stay and patient rights; request direct assistance from patient support departments; view on-demand health education by disease; provide real-time feedback through inpatient surveys; and enjoy entertainment with cable television, movies, music, Internet, e-mail and games. Skylight also features a real-time suggestions and concerns program to ensure staff can meet patients’ needs promptly.

Using the Interactive TV System, patients can order personalized meals in the convenience of their room through TouchPoint Dining. The meal ordering system displays menu items on the TV and patients can select their choices using the remote. Nutritional information accompanies the order summary and menu options are tailored to fit each patient’s dietary needs.

Bedside shift reporting benefits patients and care providers in a variety of ways. Patients see and hear from the team of professionals providing their care. They know who their nurse is on every shift and they hear necessary information given to the oncoming staff to provide excellent care. The report keeps patients well informed and allows them to participate in their care, making them less anxious and more satisfied.

Utilizing a proactive nursing approach to patient care, the practice of hourly rounding comes in the wake of research results showing that a strategy of consistently checking on patient needs effectively reduces monthly call-light use by 38 percent, patient falls by 50 percent, and skin breakdowns by 14 percent, while simultaneously increasing patient satisfaction.

This five- to 10-minute gathering at the beginning of each shift change gives us the information we need to work as a team. Both shifts assemble at the central nurses' station and the off-going staff report critical information on each patient, including code status, fall risk and other safety issues. The on-coming and off-going nurses then head to the bedsides for detailed reports. Safety Huddles increase safety awareness among front-line nursing staff and helps support a culture of safety throughout the hospital.

Condition Help was created to address patient needs in the event of an emergency or when a patient is unable to get the attention of a health care provider. By calling Ext. 78888 from the bedside telephone, you will be linked to the hospital’s 24 hour Rapid Response Team – a group of specially trained Intensive Care Nurses and Respiratory Therapists who assist in evaluating and decision making for patients who experience a decline in condition.

"SHHH…..Silent Hospitals Help Healing." In an effort to support a quiet healing environment, AdventHealth Shawnee Mission has established a daily one-hour window of quiet time. The hospital's Quiet Time for Healing program instructs staff members to dim the lights in hallways and rooms for one hour of silence for patients and staff in the afternoon. Hospital associates typically use the time to catch up on charting and other administrative tasks, while patients are invited to enjoy a period of uninterrupted relaxation. Patients are still permitted to chat with visitors, watch television or enjoy a relaxation video but are asked to keep noise to a minimum in order to preserve the low-stress environment.

The Spiritual Development team is available to accommodate any patient or family member’s spiritual needs. A chaplain can visit patients at their bedside for prayer, communion and anointing, or just to talk. The chaplain is available to help families make decisions about the care of a loved one in the hospital and help them understand the patient’s situation. Grief support is offered for all who have experienced a loss in the hospital on an individual basis or in a class setting.

No one dies alone. Impending death can be a scary time. AdventHealth Shawnee Mission believes in supporting every patient in any point of his or her stay by being present during their last hours if family is not available. Staff and volunteers are available on call by our nurses to be a human touch, a reassuring word as patients without family spend their last hours in the hospital.

As you enter AdventHealth Shawnee Mission, you are met by a musical serenade of calming music in the parking garages and entrances. We understand coming to the hospital as a patient or guest may cause anxiety and we have created an atmosphere designed to calm the senses from the minute you arrive. The power of music can be a profound impact to the healing process. AdventHealth Shawnee Mission's Healing Concerts focus on practical musical solutions to help people learn about their personal healing journey. A wide range of music, from classical to popular, is presented while Janalea Hoffman, a pioneer in music therapy and founder of Rhythmic Medicine, demonstrates why each piece was specifically chosen for healing.

Interactions with pets encourage healing, boost the immune system and ease stress during a patient’s stay in the hospital. AdventHealth Shawnee Mission coordinates pet visits through Mo-Kan Pet Partners twice a week to promote total healing and provide special entertainment for our patients.

AdventHealth Shawnee Mission provides valet parking at the main entrance to any guest or patient from 7 am to 5 pm, Monday through Friday. A valet is available to assist those with special needs, those in a hurry or those who just want to be pampered!