Information For Patients

Welcome to AdventHealth Let Us Serve You

The path to wellness is a journey. One you don’t have to take alone. At AdventHealth, formerly Florida Hospital Heartland, our locations in Sebring, Lake Placid, and Wauchula are here to guide you with expert care, useful patient resources, and hospital amenities that support our goal to heal your body, ease your mind, and lift your spirit.

Have questions about insurance? Looking for someone to talk to? Need a snack? All you have to do is ask. From in-house insurance experts, and an experienced support staff to team members always ready to make a quick vending-machine run, we’re here to provide you with the hospital information and services you need. Get ready to focus on your health, and let us take care of the rest.

AdventHealth is Here for You Have a Question? We Have Answers.

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Feel Supported on Our Spiritual Care Hotline

Whatever you're facing, you're not alone. When you need a listening ear, the AdventHealth Spiritual Care Hotline is here for you at Call833-258-2414, Monday through Friday, from 10 am to 6 pm ET. Calls are free and confidential, and our caring team members will listen without judgment, offering prayer, support and additional resources, if needed.

While You Are Here and Even After You Leave, We Are Here for You

Your only job is to rest and get well. Our job is to support your recovery in any way we can so that you can focus on what’s most important — getting back to your life and doing all the things that you love most. From refilling a prescription to explaining the ins and outs of your insurance coverage to answering questions about hospital amenities, whatever you need, we're here to help.

A hospital stay can bring many visits and services from multiple medical providers. We know it’s hard to plan ahead for an emergency hospital visit, but if you have a scheduled health care service that requires a hospital stay, we recommend contacting your anticipated health care practitioners within the hospital to confirm they participate with your insurance provider. Services may be provided in the hospital by AdventHealth as well as by other health care practitioners who may bill you separately. By contacting your anticipated health care practitioners ahead of time, you can get information about billing practices and an estimate for your upcoming services to help avoid any unexpected challenges and fees.