— WAUCHULA, Fla. - AdventHealth Wauchula is honored to have been named one of America’s 100 Best Hospitals for Patient Experience by the Women’s Choice Award, America’s trusted referral source for the best in health care.
The award signifies that AdventHealth Wauchula has been ranked within the top 100 hospitals of similar size based on number of beds, of which there were four categories.
On Thursday, February 8, 2024, hospital leaders and employees celebrated receiving the award at the hospital on 735 South 5th Avenue in Wauchula.
“Providing high-quality, whole-person care to our patients continues to be our top priority,” said AdventHealth Wauchula Vice President Christen Johnson. “To be recognized for how our incredibly hard-working team offers that care is a true honor and blessing.”
Patients today are more involved in their care and demand a greater experience throughout their experience. This puts more pressure on health care providers to find ways to become more patient-centered to meet these demands.
According to the Agency for Healthcare Research and Quality, good patient experience positively correlates to disease management, adherence to treatment plans and health outcomes. Providing good patient experience is also good for business as it results in greater employee morale and satisfaction thereby reducing turnover and helping recruit top talent. It also keeps patients loyal and happy and less likely to change providers or systems again.
According to a survey of health care consumers, 82 percent of consumers would switch a health care provider as the result of a bad experience. And 86 percent of women would travel up to 50 miles for a hospital that was rated best inpatient experience.
AdventHealth Wauchula is one of a total of 400 award recipients representing the hospitals that have met the highest standards for patient experience in the U.S. by the Women’s Choice Award.
The methodology used to select AdventHealth Wauchula as one of the 100 Best Hospitals for Patient Experience is unique in that it evaluates specific Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey results along with primary research about women’s health care preferences.
The Women’s Choice Award collects the data for the following HCAHPS survey measures and uses a weighted average to award the best hospitals for patient experience:
- Effective communication with nurses and doctors
- Responsiveness to requests for help
- Providing patient recovery information
- Explanation about medications before being administered
- Bathroom and room cleanliness
- Peacefulness of room at night
- Patient recommendation rating
You can find out more about AdventHealth Wauchula and the services it offers at https://www.adventhealth.com/hospital/adventhealth-wauchula