Welcome to AdventHealth Winter Garden Committed to Your Care
At AdventHealth Winter Garden, formerly Florida Hospital Winter Garden, we want to make your stay at our hospital as comfortable as possible. Here are some helpful links to patient resources, hospital information and other services most requested by our patients.
Convenient Patient Resources Hospital Amenities and Information
- Campus Amenities
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Amenities:
We know hospitals can be a stressful place. That's why we offer free, on-site parking as well as complimentary WiFi throughout the facility
Axium Coffee Kiosk:
Our coffee kiosk is located on the first floor by the elevator bay. Serving beverages from local roaster, Axium, it is open Monday thru Friday from 7 am to 3 pm.
- Chapel and Pastoral Care
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At AdventHealth Winter Garden, formerly Florida Hospital Winter Garden, our pastoral-care team is dedicated to nurturing spiritual health by offering prayer and a calming presence to those experiencing difficult times.
Our chapel is open 24 hours a day, 7 days a week to anyone seeking a quiet place for reflection, meditation or prayer. No matter your faith or spiritual background, our chaplains are here to provide comfort and support. To contact one of them, call the operator at Call407-303-4321 and ask for the chaplain.
- Lab Care
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Laboratory testing is an integral part of monitoring your health and diagnosing medical conditions when symptoms arise. For your convenience, we have a state-of-the-art laboratory located on the first floor. Go to the main-lobby registration desk to check in.
Feel Supported on Our Spiritual Care Hotline
Whatever you're facing, you're not alone. When you need a listening ear, the AdventHealth Spiritual Care Hotline is here for you at Call833-258-2414, Monday through Friday, from 10 am to 6 pm ET. Calls are free and confidential, and our caring team members will listen without judgment, offering prayer, support and additional resources, if needed.
World-class Healthcare World-Class Destination
AdventHealth Winter Garden is located in beautiful Central Florida and has established a reputation as one of the leading health care systems in the United States, specializing as an international treatment center — particularly in the areas of cancer, cardiology, neurology, orthopedics and pediatrics. We are dedicated to ensuring the best and smoothest possible process for our international patients who visit us.
Patient Belongings and Valuables
When visiting us, we recommend only bringing a few essential items with you. We are not responsible for any lost items, per our consent form. We suggest that any items that are brought with you to the hospital are sent home with your family or visitors.
If a valuable item that is not an assistive device cannot be sent home, please connect with your health care team to discuss the option of securing your belongings with our security team. Please let your health care team know about any items you have with you during your stay.
- Clothing
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A hospital gown and non-skid socks will be provided to every patient. We recommend any clothes brought with you to the hospital be sent home with your family or visitors. Near the end of your stay, we suggest having your loved ones bring clothes to you shortly before transitioning from the hospital.
Please note that per the consent form signed by the patient upon admission, AdventHealth is not responsible for any lost items.
- Denture Care
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We know that you need your dentures with you during your hospital stay. We will provide a denture cup for you to secure your dentures. This cup will stay with you at your bedside. Please be cautious of your denture cup, keeping it in a visible area and being careful to not place it on your food tray, in your linens or in a hidden area. This may cause your dentures to be accidentally removed from your room.
Please note that per the consent form signed by the patient upon admission, AdventHealth is not responsible for any lost items.
- Hearing Aids
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We understand that you need your hearing aids during your hospital stay. Hearing aids are best kept on your person, or in their original case. If your original case is not available, please let your health care team know so that we can provide a case for you to use. Please do not leave your hearing aids unattended and be mindful to not place them on your food tray, in your linens or in a hidden area. This may cause your hearing aids to be accidentally removed from your room.
Please note that per the consent form signed by the patient upon admission, AdventHealth is not responsible for any lost items.
- Eyeglasses and Contact Lenses
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We understand you need your glasses or contact lenses during your hospital stay. Glasses and contact lenses are best kept on your person, or in their original case. If an original case is not available, please let your health care team know so that we can provide a case for you to use. It is important that you do not place your glasses or contact lenses on your food tray, in your linens or in a hidden area. This may cause your glasses and/or contact lenses to be accidentally removed from your room.
Please note that per the consent form signed by the patient upon admission, AdventHealth is not responsible for any lost items.
- Wheelchairs, Walkers and Canes
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Please make sure that any assistive devices are sent home with your family or visitors. Please ask your health care team about walkers, wheelchairs and canes that can be used during your stay in the hospital. We highly recommend that your personal assistive devices be labeled with your name.
Please note that per the consent form signed by the patient upon admission, AdventHealth is not responsible for any lost items.
- Medications
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Please bring a list of current medications with you to the hospital, including any herbal supplements and over-the-counter medications. Please do not bring any of the medications themselves with you to the hospital. If any medications are brought with you, we ask that you send them home with your family or visitors. If they cannot be sent home, we will store them. We ask that medications not be stored at your bedside.
Please note that per the consent form signed by the patient upon admission, AdventHealth is not responsible for any lost items.
Easy Access to the Tools You Need Healing Made Simple
When you're stressed about details like hospital costs and insurance coverage, it can be hard to get the rest you need for healing. Learn how we can make these and other necessary tasks easier through our online tools, including online bill pay and online scheduling.
A hospital stay can bring many visits and services from multiple medical providers. We know it’s hard to plan ahead for an emergency hospital visit, but if you have a scheduled health care service that requires a hospital stay, we recommend contacting your anticipated health care practitioners within the hospital to confirm they participate with your insurance provider. Services may be provided in the hospital by AdventHealth as well as by other health care practitioners who may bill you separately. By contacting your anticipated health care practitioners ahead of time, you can get information about billing practices and an estimate for your upcoming services to help avoid any unexpected challenges and fees.