You Have The Right To:
Be fully informed in advance about medication(s) and related services to be supplied in order to be able to provide informed consent for commencement of services, the continuation of services, the transfer of services to another health care provider, or the termination of services; Discuss issues related to your medication(s) or related services with a pharmacy technician or pharmacist;
- Assist in the development and preparation of your plan of care that is designed to satisfy, as best as possible, your current needs, including management of pain;
- Request and receive complete up-to-date information relative to your condition, treatment, alternative treatments, risk of treatment or care plans;
- Be informed, verbally and/or in writing, in advance of medication being provided, of the expected charges, including payment for service/care expected from third parties and any charges for which you will be responsible;
- Receive instructions on handling drug-recall procedures;
- Be treated with respect, consideration, and recognition of your dignity and individuality;
- Voice grievances/complaints regarding treatment or care, lack of respect of property or recommend changes in policy, staff or service without restraint, interference, coercion, discrimination or reprisal;
- Choose a health care provider, including a pharmacy provider, in accordance with state regulations in your state of residence;
- Expect confidentiality and privacy of all information contained in your record and of Protected Health Information;
- Be advised on our Privacy Policy;
- Receive appropriate service/care without discrimination in accordance with physician orders;
- Be informed of our service, care or insurance contracting limitations (as they affect you specifically); and Receive support from consumer advocates.