Helping You Care For the People You Care About
You make caring for patients easier. Your tireless spirit and loving concern help lift your loved one’s mood and mind, helping them feel better even when they’re not feeling well. You are every bit a part of the healing process at AdventHealth, formerly Florida Hospital Heartland — and your visits are deeply appreciated.
In turn, we’d like to make your visit to our three locations in Sebring, Lake Placid, and Wauchula as pleasant and productive as possible, so we've compiled important hospital information about parking, visiting hours, guest services, and more. And if you need any special assistance in caring for your loved one here in the Florida Heartland — from finding a support group to getting an extra pillow — we’re here to help. Because visits can be an emotional whirlwind, and staying grounded can be a challenge. To help you stay strong, our spiritual-support staff is always available to provide comfort and guidance. We’re here to support you, with everything from the seemingly small details to your greatest concerns.
We Care for You, Too Resources for Visitors
You are our guest and we want your visit to be as calming and convenient as possible when visiting AdventHealth, formerly Florida Hospital Heartland. Learn more about the visitor resources and hospital services we offer in our three locations: AdventHealth Sebring, Lake Placid, and Wauchula. Please let us know if there's anything else you need.
Helping Hands for Helping Hands Visitor Information
- Hospital Visiting Hours
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Visiting hours 10 am to 7 pm daily
- Guidelines for Visitors
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As a trusted community partner, it’s vital we take measures to minimize the risk of infection for our patients, while protecting our physicians and team members who are on the frontlines every day. We continue to monitor the situation and have updated our visitation policy as follows:
- Visiting hours 10 am to 7 pm daily.
- All visitors must be 12 years or older.
- Exceptions may be made for extenuating circumstances, such as imminent end-of-life or unique patient support needs.
- Visitors who are sick will not be permitted to enter the hospital, unless they are seeking personal, medical care.
- AdventHealth’s PPE policies and procedures include universal masking for all team members, medical providers, patients, and visitors, regardless of vaccination status. Patients and visitors who do not wear a mask will be excluded from visiting.
You can always stay connected with your loved ones by using these easy-to-follow instructions to video chat via several different platforms.
- Hospital Amenities
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When you're here, you're part of our family. We want you to feel cared for, which is why we've done our best to anticipate your needs and provide conveniences that will make your time here a little more comfortable.
Food and Refreshments
All three of our hospitals feature a café that serves a variety of healthy, delicious options, including vegetarian choices. If you find yourself hungry outside of our café hours, you can grab a quick snack from one of our many vending machines. Café hours for each campus are:
Lake Placid Café
Open daily. Hours:
- Monday to Friday: 6:30 am to 6 pm
- Saturday, Sunday, and Holidays: 6:30 am to 1:30 pm
Sebring Café
Open daily. Hours:
- Monday to Friday: 6:30 am to 7 pm
- Saturday, Sunday, and Holidays: 10:30 am to 6 pm
Wauchula Café
Open daily. Hours:
- Monday to Friday: 7:30 am to 3pm
- Saturday, Sunday, and Holidays: 7:30 am to 1:30 pm
Gift Shops
You'll find a variety of cards, gifts, magazines and personal care items in the gift shops located near the main lobbies at all three of our campuses. The gift shops are closed on Saturdays. Our operating hours are:
- Lake Placid: Monday, Wednesday and Thursday: 8 am to 3:30 pm; Tuesday and Friday: 8 am to noon; closed on Saturday and Sunday
- Sebring: Monday and Wednesday: 8 am to 5 pm; Tuesday and Thursday: 8 am to 6 pm; Friday: 8 am to 4 pm; Sunday: noon to 3 pm; closed on Saturday
- Wauchula: Tuesday and Thursday: 9 am to 1 pm; Friday: 8 am to noon; closed on Monday, Wednesday, Saturday and Sunday
Nondenominational Chapels
We know how stressful it can be when you’re helping to care for a loved one in the hospital. As a faith-based health care provider, we also understand how the soothing atmosphere of a chapel can provide strength for those who are searching for peace and comfort.
Our chapels are always open and ready to provide you with a hopeful sanctuary. Locations:
- AdventHealth Lake Placid – next to the main entrance.
- AdventHealth Sebring – in the main hallway between the cafeteria and the front entrance.
- AdventHealth Wauchula – at the end of the first hall to the right of the front entrance.
Pastoral Care
Regardless of your beliefs, our team of qualified, spiritual guides will help you stay positive and channel hope and faith. Each of our chaplains focuses on the spiritual healing and restoration of those in our care, including their friends and families. Chaplains are available 24 hours a day to listen, counsel, and comfort. Our dedication to providing extraordinary, compassionate care continues beyond the patient floors, operating rooms, and ERs. Wellness means healing all aspects of the body, mind, and spirit. Our campuses were built upon this foundation and it still guides the care we provide every day.
Through our pastoral care, patients and guests find prayer can be a powerful factor in healing. Whether guiding prayer, sacrament, or meditation, our chaplains help fulfill our mission to extend the healing ministry of Christ to our community.
To request a chaplain, simply ask your nurse, or call Call863-402-3370.
Stay Connected
Being apart from your family and daily routine can be difficult. We offer these conveniences so that you can continue to feel close to your life and loved ones.
- Free WiFi throughout the hospital.
- Letters and packages can be delivered every weekday afternoon, so your loved ones can feel cared for on those days when an in-person visit is not possible.
- Directions
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Conveniently located only minutes from US-27, our three hospitals provide convenient access to your community's most-advanced health care.
Directions to AdventHealth Lake Placid
Address:
1210 US Highway 27 North
Lake Placid, FL 33852From the North:
Follow US-27 South toward Lake Placid.
Before arriving in Lake Placid, turn right on Tomoka Blvd.
The main entrance of the hospital will be on the left.
The Emergency Entrance is located in the main front entrance of the hospital.From the South:
Follow US-27 North through Lake Placid.
Just north of Lake Placid, turn left at Tomoka Blvd.
The main entrance of the hospital will be on the left.
The Emergency Entrance is located in the main front entrance of the hospital.Directions to AdventHealth Sebring
Address:
4200 Sun ‘n Lake Blvd.
Sebring, FL 33871-9400From the North:
Follow US-27 South toward Sebring.
Turn right at the intersection of US-27 and Sun ‘n Lake Blvd.
Enter the hospital entrance on the right, and follow signs to the main parking area located on the right or the Emergency Entrance located on the left.From the South:
Follow US-27 North through Sebring.
Just before Avon Park, turn left at the intersection of US-27 and Sun ‘n Lake Blvd.
Enter the hospital entrance on the right, and follow signs to the main parking area located on the right or the Emergency Entrance located on the left.Directions to AdventHealth Wauchula
Address:
735 S. 5th Ave
Wauchula, FL 33873From Avon Park:
Take State Road 64 (Main Street, Avon Park, FL) West toward Wauchula for 25 miles.
Once in Wauchula, turn left onto State Road 17.
Turn left on Carlton St.
Turn left on State Road 17.
The hospital entrance is on the right.From the North:
Follow State Road 17 South through Wauchula.
Turn left on Carlton St.
Turn left on State Road 17.
The hospital entrance is on the right.From the South:
Follow State Road 17 North toward Wauchula.
The hospital entrance is on the right.Directions to Seascape Imaging in South Sebring
Address:
2950 Alternate US Highway 27 South, Suite C
Sebring, FL 33870-4973From the North:
Follow US-27 South through Sebring.
After passing Lake Jackson, make a U-turn.
The entrance will be on the right.From the South:
Follow US-27 North toward Sebring.
In South Sebring, the entrance will be on the right.Information for Travelers
Coming from another town? See our Information for Travelers.
- Hospital Parking
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The last thing you need to worry about is where to leave your car, which is why all three of our campuses offer safe, convenient, and free parking 24 hours a day. A complimentary shuttle runs every few minutes from the parking lots to the hospital entrances every day from 8:00 am to 5:00 pm.
AdventHealth Lake Placid Parking
Please use the front/main entrance parking lot for emergencies.
AdventHealth Sebring Parking
Guest parking can be found in the lot front/main entrance lot. For emergencies, please use the ER parking located in the rear lot. Complimentary shuttles help you travel to and from the entrances during visiting hours.
AdventHealth Wauchula Parking
The guest parking lot is located in the front/main entrance lot of the hospital.
- Hospital Guide Maps
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Once you're on site, these maps will help you find your way around.
AdventHealth Lake Placid
AdventHealth Sebring
AdventHealth Wauchula - Pastoral Care
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A hospital stay can be an unexpected, anxious and a lonely time, not only for loved ones, but family and friends as well. AdventHealth Sebring knows that your spiritual care is also an important part of the healing process. That’s why members of the Department of Pastoral Care are available to you and your loved ones during your time in the hospital, providing you with spiritual care and support.
Contact a Chaplain
Patients, their family members or friends can request a visit from a chaplain, and we are also available to assist clergy or other pastors coming to visit their congregants.
Chaplain's office: Call863-402-3370
Feel Supported on Our Spiritual Care Hotline
Whatever you're facing, you're not alone. When you need a listening ear, the AdventHealth Spiritual Care Hotline is here for you at Call833-258-2414, Monday through Friday, from 10 am to 6 pm ET. Calls are free and confidential, and our caring team members will listen without judgment, offering prayer, support and additional resources, if needed.
Give Back. Help More.
When you get more involved at AdventHealth, you get more involved in your loved one’s care.