Get the Flexibility You Need
- Make a full or partial payment
- Pay with checking/savings account or credit/debit card
- Set up and manage payment plans online
- Learn more about financial assistance
We've made updates to your AdventHealth patient portal. We’re using our partnership with AdventHealth to enhance the way you manage your health information, appointments and communications.
Plans That Fit Your Needs
You’re ready to focus on healing. And we don’t want your medical bills to distract you from your most important goal: getting well. That's why we offer multiple ways to help you manage and pay your bill, including:
- Making either a full or partial payment
- Paying with your checking or savings account
- Paying with your credit or debit card
- Setting up and managing a payment plan online
Pay Your Bill Online
As a faith-based medical organization, we’re committed to making sure everyone has access to quality care. Every day, we work with families with different backgrounds and medical challenges, and we can always find a solution that works for you. Whether you need financial assistance and a price estimate, or you just have questions about your bill, we’re here to help.
Facility Fees
Under Colorado law, health care facilities must inform patients that a Facility Fee may be charged in addition to the cost of health care services. AdventHealth has adopted the Center for Medicare and Medicaid Services (CMS) definition for Facility Fees. If you receive care at a hospital location which charges a Facility Fee, you will receive a notice. Your financial responsibility for the Facility Fee is dependent on your specific health insurance plan. Please contact your insurance plan to determine if they cover Facility Fees.
If you have questions regarding AdventHealth services and Facility Fees, please contact the AdventHealth customer service team at Call855-241-2455 and a representative will be happy to help you.
To pay for services provided prior to January 28, 2024
Additional Bill Types
As your partner in whole health, feel confident that we’re here to guide you throughout your care, including finances and the bill pay process. During your hospital stay, you may have been seen or cared for by providers other than your treating physician.
These services are billed separately and may include:
- Emergency Room physicians will bill you for care you received in our Emergency Department
- Radiologists will bill you for reading X-rays that were taken while at the hospital
- Your treating physician may ask consulting physicians to review your treatment plan for any special needs, and you will also receive a bill from these physicians if applicable
- Pathologists will bill you for any lab or pathology tests they read while you were at the hospital
- Anesthesiologists will bill you for services received during any surgical procedures you may have undergone while at the hospital
Should you have any questions about your bill or if you don’t see your bill type above, please contact us by filling out the financial contact form and an AdventHealth representative will be happy to help you.
Billing and Financial Services
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Contact Us with Question
For billing questions or if you need further assistance, please contact a member of our Patient Financial Services team by filling out the form below.
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Financial Assistance
Our faith-based hospitals are committed to excellence in providing quality health care while serving the diverse needs of those living in our area.
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Price Estimates
We're pleased to offer price estimates through our Patient Financial Services department for potential patients, to empower you to make the best possible choice in your health care provider.
If you need help paying a bill, you may qualify for discounted care. Call Call1-800-462-0490 to speak to a financial counselor for more information. Learn more about your rights and qualifications here: English | Spanish
Your Legal Protection From Balance Billing
When you get emergency care or are treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you’re protected from surprise billing — also known as balance billing. Learn more about your rights under Florida law and the federal No Surprises Act.
Cuidados Caritativos de AdventHealth
AdventHealth extiende el ministerio de curación de Cristo a todos, independientemente de su capacidad para pagar los servicios. Los pacientes que no puedan pagar los servicios deben consultar con los asesores financieros de AdventHealth para obtener ayuda sobre cómo identificar los recursos disponibles para cumplir las obligaciones financieras.
Helping Patients Make Informed Decisions
We're committed to price transparency and believe you should know the cost of items and services well before you receive a medical bill. A hospital’s charges are the same for all patients, but each patient’s responsibility may vary, depending on payment plans negotiated with individual health insurance companies and your out-of-pocket responsibility (i.e., deductible, co-insurance, copays, etc.). Click below to learn more and use our price estimator tool.
Pay With Confidence
- World-class system in partnership with Vantiv and Wells Fargo
- Millions of patient payments across hundreds of providers
- Enterprise-grade security and HIPAA-compliant privacy policies