How Can We Serve You?
AdventHealth has a responsibility to protect the greater community from the spread of novel coronavirus (COVID-19). As a trusted community partner, it’s vital we take measures to minimize the risk of infection for our patients while protecting our physicians and team members who are on the frontlines every day.
As we monitor the coronavirus (COVID-19) in our communities, we have decided to make changes to our visitation policies to ensure the safety of our patients, visitors and team members.
Resources for Patients
We're here for you before, during, and after a hospital visit. We offer the following tools, resources, and support for patients.
Patient Services
- Visiting Hours
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Visiting Hours
AdventHealth has a responsibility to protect the greater community from the spread of novel coronavirus (COVID-19). As a trusted community partner, it’s vital we take measures to minimize the risk of infection for our patients while protecting our physicians and team members who are on the frontlines every day.
As we monitor the coronavirus (COVID-19) in our communities, we have decided to make changes to our visitation policies to ensure the safety of our patients, visitors and team members.
Learn about our visitation policy.
We encourage visitors to FaceTime, Skype or call their loved ones who may be in our care.
- Navigating Your Stay
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Hungry? Need something to read or someone to talk to? You’ll find the following amenities at AdventHealth Tampa.
Food and Refreshments
Coffee Shop at the Taneja Center for Surgery
Enjoy Starbucks coffee, fresh juices, snacks, and more.
Open 7:00 am to 5:00 pm Monday - Friday; closed weekends.
Cafeteria
Enjoy a wide range of nutritious meals, featuring themed food stations and a self-serve salad bar.
Open Monday through Friday from 6:30 am until 3 pm.
Corner Deli
Take your pick from freshly-made sandwiches, soups and salads, hot and cold beverages, grab-and-go sandwiches, fresh fruit, and convenient snacks.
Open 6:30am to Midnight, 7 days a week.
Books and Gifts
From cards and books to stuffed animals and snacks, you’ll find whatever you need at our gift shops, conveniently located in the main lobby of the Taneja Center for Surgery and in the Pepin Heart Institute at AdventHealth Tampa
Gift Shop at the Taneja Center for Surgery
- Monday through Thursday: 8:30 am to 5:30 pm
- Friday: 8:30 am to 3 pm
- Saturday: Closed
- Sunday: 11 am to 3 pm
Gift Shop at the Pepin Heart Institute
- Monday through Thursday: 11 am to 3 pm
Non-Denominational Chapels
As a faith-based health-care provider, we understand how stressful a hospital stay can be. In our efforts to make your stay as peaceful as possible, we have three non-denominational chapels where patients and guests can seek sanctuary.
Our chapels are open 24/7.
Chapel Locations:
- Taneja Center for Surgery lobby
- Pepin Heart Institute lobby
- Women’s Health Pavilion lobby
At AdventHealth Tampa, we also offer spiritual and pastoral care services. To request a visit from a member of our spiritual-care team please dial “0” on any hospital phone or call Call813-615-1815. The operator will put you in touch with a member of our pastoral care team, who will be happy to serve you regardless of your faith tradition.
Staying Connected
We understand that being apart from your family and daily routine can be difficult. That’s why we offer conveniences and amenities to keep you connected:
- Free WiFi throughout our hospital
- Free Internet access via computers located in the Patient Service Center
- Patient and Guest Services
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AdventHealth Tampa is here to help. To make your stay as easy and relaxing as possible, we offer the following guest services to patients. All services are complimentary. You may be responsible for third-party service charges.
The following services are available upon request:
- Automotive Services
- Birthday and Anniversary Celebrations
- Business Services
- Dry Cleaning
- Flower Delivery
- Mail Courier Service
- Medication Delivery and Consultation
- Spiritual Care Services
- Transportation and Lodging Resources
Location
We are conveniently located in the front lobby of AdventHealth Tampa. Simply call or email us to get started.
- Phone: Call813-615-7200, ext. 53897
- Email: [email protected]
Don’t see what you need listed? Contact us! We’re here to serve.
- Transportation and Parking
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Now’s the time to focus on healing. Not logistics. We offer complimentary valet parking at the AdventHealth Tampa main entrance, our Emergency Room, and the Women's Health Pavilion.
Complimentary Valet Parking
Available Monday through Friday at the following times:
- Main Entrance: 7 am to 8 pm
- Emergency Room: 8 am to 8 pm
- Women's Health Pavilion: 8 am to 4 pm
Free Parking
Free parking is also available in our parking garage, as well as in the parking lots around the hospital.
Parking Shuttle Service
Shuttles rotate through all parking areas every 15 minutes, from 6 am to 8 pm on Monday through Friday.
Information for Travelers
Traveling from somewhere outside of Tampa Bay? See our Information for Travelers.
- Spiritual Care
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A hospital stay can be an unexpected, anxious and a lonely time, not only for loved ones, but family and friends as well. AdventHealth Tampa knows that your spiritual care is also an important part of the healing process. That’s why members of the Spiritual Care team are available to you and your loved ones during your time in the hospital, providing you with spiritual care and support.
Contact a Chaplain
Patients, their family members or friends can request a visit from a chaplain, and we are also available to assist clergy or other pastors coming to visit their congregants.
AdventHealth Tampa
Chaplain's office: Call813-615-1815 - Patient Transfers
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Your local AdventHealth facility can likely offer the care you need in most cases. Sometimes, though, there may be situations where it’s more appropriate to transfer you or your loved one to our larger medical center, AdventHealth Tampa. This ensures you receive the right level of care, right when you need it.
While every patient is unique, some of the most common conditions that require a transfer to another hospital include:
- Cardiovascular surgery, including after a heart attack
- Gastrointestinal surgery
- Neonatal intensive care
- Neurological conditions, including stroke
- Obstetrics, including for high-risk pregnancies
- Oral and maxillofacial surgery (OMF)
- Orthopedic surgery
- Otolaryngology (ear, nose and throat) surgery
- Pediatric intensive care
The transfer is orchestrated by trained medical professionals who understand your condition, and your medical records will transfer with you so that our AdventHealth Tampa team is ready to care for you when you arrive.
Feel Supported on Our Spiritual Care Hotline
Whatever you're facing, you're not alone. When you need a listening ear, the AdventHealth Spiritual Care Hotline is here for you at Call833-258-2414, Monday through Friday, from 10 am to 6 pm ET. Calls are free and confidential, and our caring team members will listen without judgment, offering prayer, support and additional resources, if needed.
More Support. Less Stress.
We can help with everything from estimating prices to paying bills. Click on a service to learn more about our commitment to making your stay with us as stress-free as possible.
A hospital stay can bring many visits and services from multiple medical providers. We know it’s hard to plan ahead for an emergency hospital visit, but if you have a scheduled health care service that requires a hospital stay, we recommend contacting your anticipated health care practitioners within the hospital to confirm they participate with your insurance provider. Services may be provided in the hospital by AdventHealth as well as by other health care practitioners who may bill you separately. By contacting your anticipated health care practitioners ahead of time, you can get information about billing practices and an estimate for your upcoming services to help avoid any unexpected challenges and fees.