1. Click your Account Menu on the top right of your screen where your name is if you are using a browser, or on the top left if using the app.
2. Click “Profile & Settings” from the dropdown list.
3. Click the “Update” button within the Contact Information section of your profile, next to the email address you’d like to change.
4. Enter the new email address you wish to use.
5. Confirm the new email address you wish to use.
6. Check your email inbox. AdventHealth will send an email to you to verify the email address you've entered.
7. Click the verification link in the email.

1. Sign In and accept the terms and conditions if you have not already.
2. On the Account homepage, scroll down to the “Finish Setting Up Your Account” section, and click the “Complete Account Setup” button.
   Click "I have a personal activation code" if you have the aftercare summary with a personal activation code. 

• Enter your personal activation code and confirm your date of birth information.
• Request a verification code via text or call.
• Set your location.
• View your Account homepage.

AdventHealth is only able to create accounts for users at least 14 years of age. If you would like to view your child's records online:

If your account has incomplete information, check the following:

• Are your visits associated with AdventHealth care providers and facilities? Currently, we can only link to participating hospitals and doctor's offices.
• Check to see that your visit is showing. If it is, you may have to wait for this report to be completed or made available to you online if it was very recent.
• Has your care provider reviewed the information? The care provider may only release results to your Account after they have had an opportunity to fully review the details. Always speak to your care provider about any results posted.

If you want to correct information on your medical records:

Contact the Health Information Management department to request changes.

Your Medical Record Number is available on the following documents:

• Discharge paperwork provided by the hospital.
• On your wristband from a recent hospital stay.

Your Patient Account ID can be found on the following documents:

• Pre-registration paperwork provided by your doctor's office.
• Printed visit summary paperwork provided by your doctor's office.
• Billing statement provided by your doctor's office.
• Billing receipt provided by your doctor's office. 

If you have not received your code:

1. Click “Send new verification code”.
2. Enter the new verification code.

If the code you entered is creating an error:

• Ensure you have entered the correct code

OR

• Click the back button and then select “Send by Call”.

1. When in your Account, click the “MyChart” button that is found in the top menu of your browser, or in the lower right corner if you are using the app.
2. In the “My Record” section of the dropdown menu, click on any one of the following to access the appropriate health records: