Information for Patients

From well-equipped patient rooms to comfort through prayer, you’ll have everything you need to focus on your recovery.

We understand that healing involves more than just the body. We have chaplains on staff, available day or night, to help patients and their loved ones by listening and offering spiritual guidance, prayer and support.

We also welcome you to visit our chapel on the first floor, behind the main lobby. Here, you can find a quiet space to get peace at any time.

All hospital rooms are equipped with:

• Call buttons and bed controls
• Housekeeping to keep your room clean each day
• Internet access
• Telephones
• TVs with remotes

We want you focused on your health, not where to park. Use our lot in front of the main entrance and surrounding lots, free of charge — 24 hours a day, seven days a week.

During our regular business hours, we have volunteers in the main lobby to help patients and families. So, you always know where to go and always have someone available to assist you.

You’ll be served meals in your room, but your guests are welcome to visit the Manna restaurant. It’s located in the main lobby and is open Monday through Friday from 10:30 am to 8 pm.

If you need something quick, our Manna Market in the main lobby is open Monday through Sunday from 7 am to 7 pm.

If you’re planning a stay at our hospital, we want you to feel as comfortable as possible. But when it comes to bringing personal items, we suggest that you only pack the essentials and leave valuables, including jewelry and most cash, at home.

Consider packing:

• Dentures with the case and cleaning solution
• Glasses, contact lenses, solutions and cases
• Personal hygiene items you prefer, such as shampoo or toothpaste
• Phone numbers of family and friends
• Robe and pair of non-slip slippers
• Small items that bring you comfort, such as photos, books or magazines

It’s also helpful to bring certain documents with you:

• Copy of your advance directives, such as a living will or medical durable power of attorney
• Credit card or check for any co-payment your insurance may require
• Health insurance card(s) for any policy that covers you
• List of your medications, with the dose and how often you take them
• Picture identification, such as a driver’s license or state ID card
• Prior test results, X-rays or medical records if your doctor requests them
• Worker’s compensation information, if applicable, including the billing address and claim number

While you’re at the hospital, you’ll meet with different people from your care team. A doctor or another designated care team member will visit you at least once each day. Your nurses also will discuss your plan of care with you and loved ones (if preferred) multiple times throughout the day. As the patient, you’re the focus. So, we encourage you to participate in the care process.

You’ll likely see specialists from different departments, such as your doctor, primary nurse, discharge planner, pharmacist and physical therapist.

We also have hospitalists available 24/7. These are doctors who specialize in caring for hospitalized patients. They are very familiar with the hospital environment and how to provide the best care. The hospitalist will work with your primary doctor and other members of your care team.

When it’s time to go home, we have case managers and social workers to help you make a smooth transition. They’ll help create the safest and most appropriate discharge plan for you and provide support.

Adopting a child is a life-changing experience. But it can be a difficult process to navigate. We offer services that support patients and adoptive parents, combining expert medical care with compassion and sensitivity. Our trained staff are here for you, whatever you need.

We support caring for the whole person — body, mind and spirit. Our Mental Health First Aid program offers free, eight-hour classes, so you can learn to recognize symptoms and develop strategies to support a person with mental illness or emotional crisis.

We also offer a youth-focused class for teachers, social workers, coaches and others who work with kids and teens.

In the class, you’ll learn how to do the following:

• Assess the risk of suicide or harm
• Encourage appropriate professional help
• Encourage self-help and other support
• Give reassurance and information
• Listen without judgment

We want to support those most in need in our community. And that starts with mothers and children. Our Mommy and Me Market accepts donations of new or gently used baby items including new diapers and wipes, baby 0-4T clothing, maternity clothes, and baby gear. Unfortunately, we cannot accept used cribs and car seats.
Families can shop in the market, getting what they need at no cost on the last Friday of every month from 9:30 am - 10:00 pm.
For more information, call Call
720-709-1986.