DisneyNOW App

Disney Hospital Access is a free service for patients during their hospital stay. If you are a patient, follow the steps below:

1. Connect to AdventHealth Guest Wi-Fi
2. Download the DisneyNOW app or visit DisneyNOW.com
3. Select “Complimentary Disney Hospital Access” under TV providers.
4. Experience the magic of DisneyNOW

Please note: If using an iPhone, iPad, or iPod Touch, select “Don’t Allow access to your TV provider subscription” before selecting Complimentary Disney Hospital Access. If you already allowed access to your TV Provider, disregard the following steps and enjoy DisneyNOW with your TV provider subscription.

Complimentary Disney Hospital Access brings the magic of Disney channels to you during your stay. Enjoy free access to Disney Channel, Disney Junior and Disney XD full episodes, Disney Channel Original Movies, and live Disney TV on the DisneyNOW app.

DisneyNOW is the home of your favorite Disney Channel, Disney Junior, and Disney XD TV shows, games, Disney Channel Original Movies, and live TV – all in one place!

The Disney Team of Heroes app unlocks stories, games, and other entertainment offerings on mobile devices that can be enjoyed throughout the hospital or from the comfort of a patient’s room.

You must be at AdventHealth for Children to enjoy Complimentary Disney Hospital Access. If you’re having trouble connecting, please ensure that you’re connected to AdventHealth Guest Wi-Fi.

Please note: If your stay is longer than two days, you will have to sign-in to Complimentary Disney Hospital Access after two days.

To enjoy Complimentary Disney Hospital Access, you will have to use your own mobile device.

The following devices support the DisneyNow App:
Fire HD 8 (2016)
Fire HD 8 (2017)
Fire 7 (2017)

Desktop Browsers:
Microsoft Edge 16 and above
Mozilla Firefox 58 and above (latest Firefox version)
Google Chrome 63 and above (latest Chrome version)
Safari 11 and above (latest Safari version)

Mobile Browsers:
iOS - Safari 10.3 and above (latest version)
Android – Chrome 64 (latest version)

Operating Systems:
Windows
Mac OSX

No, you don’t have to be connected to Complimentary Disney Hospital Access to play games in DisneyNOW. DisneyNOW also has shorts and some full episodes that don’t require Complimentary Disney Hospital Access.

If you've previously allowed access to your TV Provider on iOS but want (or need) to use the Complimentary Disney Hospital Access during your hospital visit, here's how:

On your iPhone, iPad or iPod Touch, go to iOS Settings.

Select TV Provider from the settings menu.

Disable DisneyNOW under "Allow TV Provider Access."

Relaunch DisneyNOW and follow the sign in instructions for Complimentary Disney Hospital Access.

If you'd like to re-allow DisneyNOW access to your TV Provider in iOS and not use Complimentary Disney Hospital Access, here's how:

On your iPhone, iPad, or iPod Touch, go to iOS Settings.

Select TV Provider from the settings menu.
Enable DisneyNOW under "Allow TV Provider Access."

AdventHealth Guest Wi-Fi is available throughout the hospital. While no password is required, certain terms and conditions must be accepted prior to access. If you have any questions, please visit one of our Welcome Desks.

Find more support for DisneyNOW.