Welcome to AdventHealth for Children Caring for Your Family as if They Were Our Own
Since we first opened our doors for business back in 1908, we have been offering children around the world highly advanced, compassionate care, provided by some of the most respected specialists in medicine. When you and your family visit the Walt Disney Pavilion, our flagship campus in downtown Orlando, or any of our pediatric network facilities, our team will do everything to ensure your child feels at home on their journey to feel whole again.
A Unique Healing Environment Filled With Family Support Resources and Therapy Programs
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Family Support
Regardless of the reason for your visit to AdventHealth for Children we try to make your stay with us as stress-free and pleasant as possible, for both you and your child.
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Child Life Specialists
Our team is dedicated making your child feel at ease, help them acclimate to their surroundings, explain all the procedures and therapies in clear and understandable terms, and see to it that their emotional and psychosocial needs are met while they are with us.
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Nursing at AdventHealth for Children
Our award-winning team of nurses at AdventHealth for Children is highly-skilled, inquisitive, and compassionate. They know that patients – and their families – need physical, emotional, and spiritual care, and will go above and beyond to make a difference in their lives.
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New Parent Resource Center
We understand that babies don’t come with a manual, so we have compiled parent information and resources that will help answer your baby and new parent questions.
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Music Therapy
Research shows that music therapy programs can help patients heal and reduce the length of their hospital stay. Our music therapists use live music to help our children heal, allowing them to reach their physiological, emotional, social and cognitive goals. This includes the use of music for progressive muscle relaxation, improvisation and guided imagery.
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Pet and Yoga Therapy Programs
Our pet and yoga therapy programs help patients relax and cope with their condition. Our volunteer, certified therapy animals are specially trained to interact with children. These frequent visitors are a favorite among our patients and staff.
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Pastoral Care
Our chaplains are specially trained to minister to the spiritual and emotional needs of patients and their family members. They are available 24 hours a day. To arrange for a visit, contact our Pastoral Care Department by asking your nurse, dialing “O” from your hospital room phone.
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A Cast of Characters
As you will quickly discover, the magic of Disney is everywhere at our hospital. You never know who may stop in to see you, whether it’s a world class athlete or your favorite Disney characters, including Cinderella, Peter Pan, and of course, Mickey and Minnie Mouse. We are honored to have these very special guests stop by to brighten the day of our patients and their families.
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STAR Program
The program (named for “Sensory, Tactile, Auditory Rockstars”) provides customized treatment plans for patients with special needs, which allows caregivers to learn about the patient’s triggers, how to keep them calm and how to deescalate issues before they can arise.
Delivering Extraordinary Experiences Disney's Initiative to Support Children's Hospitals
Disney's Initiative delivers comfort and inspiration to families with children facing serious illness by reimagining the patient and family experience in children’s hospitals. Learn how Disney's initiative to support children’s hospitals comes to life at AdventHealth for Children.
Patient and Family Experience Partners A Hospital Built by Listening to Our Families
Launched in 2010, our Patient and Family Experience Councils are comprised of parents, guardians and patients who provide guidance for many key decisions here at AdventHealth for Children. Their input and feedback offer hospital staff a parent, family and patient perspective that is invaluable to us.
Innovative an Fun Experiences Robot Sidekicks for Our Patients
Patients at the Walt Disney Pavilion at AdventHealth for Children have a fun new way to cruise around the hospital, visit play areas and meet their care teams, all from their hospital beds!
Through the generous work of the AdventHealth Foundation and Champions for Children, our team received a group of robots that feature a display screen and camera which connects to a tablet and is operated by the patients themselves. The patient is displayed on screen as they navigate the robot through the hospital, giving them a sense of control and the opportunity to socialize.
These innovative robots are truly like fun sidekicks, giving the child an experience different than any other hospital stay.
Caring for the Whole You Patient Services at AdventHealth for Children
- For Your Arrival
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Getting to the hospital should be the least of your worries. We provide valet, shuttle and parking services for both our patients and visitors. Our goal is to make getting here as easy as possible, so you can focus on getting well.
- For Your Meals
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It’s a comfort to know that you can get a good meal when you are in the hospital. Our patients and their families have several options for nutritious, tasty food.
Patient Meals
You can choose a meal from our vegetarian or non-vegetarian menus. They are served during these hours:
Breakfast: 6:45 am to 8:15 am
Lunch: 11:45 am to 1:15 pm
Dinner: 4:45 pm to 6:15 pmWelch Cafeteria
This cafeteria offers a wide menu selection of both vegetarian and non-vegetarian meals. It’s open from 7 am to 1:30 am, 7 days a week.Lakeside Café
With outdoor patio seating on Lake Estelle, this café specializes in vegetarian fare. It’s open from 6:30 am to 3 pm, Monday to Friday.King Street Café
Come here for fresh-brewed coffee, pastries and sandwiches. King Street Café is open from 6 am to 5 pm, Monday to Friday. - For Your Spiritual Wellbeing
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We understand a hospital stay can be challenging. Our spiritual care can help reduce your stress and give you strength.
Chapel and Healing Garden
This non-denominational chapel and outdoor healing garden is open 24 hours a day.Devotional Services
You can attend services any day at 10:30 am in the AdventHealth Orlando Chapel. - For Your Security
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As a faith-based health care provider, we believe our mission includes keeping you safe along with keeping you well. Our Security Department is a leader in providing proactive services to protect our patients and visitors. The International Association for Healthcare Security and Safety has recognized AdventHealth for our outstanding security and safety departments, and awarded us their Program of Distinction Award.
You can contact our Security Department using these phone numbers:
AdventHealth Security Operations Center (SOC): Call407-303-1916
Emergency Line: Call407-303-1515
Security Administration: Call407-303-1771You can also use our unique TIPS Button to report security concerns such as disruptive behavior, threats, weapons possession, assault and others. Your TIPS Button reporting is anonymous and confidential, so you need not fear retaliation.
Pre-surgery Tour
The team at AdventHealth for Children strives to make your child’s hospital visit to the Pediatric Rapid In and Out as stress-free as possible. That’s why our team created the Pre-surgery Tour Program.
This program provides you and your child with a fun, hands-on opportunity to see the hospital, learn about what to expect on the day of surgery and ask your questions. The tour is guided by one of our Child Life Specialists, a health professional who is trained to ensure that each child’s developmental, emotional and psychosocial needs are met during his/her hospital stay.
About the Pre-surgery Tours
Pre-surgery tours are designed to familiarize your child with his/her hospital surroundings and procedure. Each tour includes an opportunity for you and your child to view areas of our hospital you will be visiting the day of your child’s surgery. One of the primary benefits of our pre-surgery tours is to help make you and your child as comfortable as possible.
At AdventHealth for Children we have certified child life specialists who work in our surgical areas providing age and developmentally appropriate education for your child as well as play opportunities to assist with his/her coping and understanding. A child life specialist will lead your pre-op tour. Our younger patients will be given the opportunity to participate in medical play, which allows kids to touch and play with some of the medical equipment and clothes that they will see on their surgery day. You and your child will also be provided tips to reduce hospital-related stress, and be encouraged to bring your questions to help you both feel better prepared.
Schedule a Pre-op Tour
Pre-surgery tours are a FREE service provided by AdventHealth for Children. To schedule a pre-surgery tour please call Call407-303-9630. We look forward to seeing you!
Family Resource Center
As AdventHealth for Children can be a home-away-from-home for parents and families, we have pulled together a collection of links to some of our trusted resources to help answer the any questions before your visit.
World-class Healthcare World-Class Destination
AdventHealth for Children is located in beautiful Central Florida and has established a reputation as one of the leading health care systems in the United States, specializing as an international treatment center —particularly in the areas of cancer, cardiology, neurology, orthopedics and pediatrics. We are dedicated to ensuring the best and smoothest possible process for our international patients who visit us.
Personal Health Care Coordination
A health navigator is a specially trained registered nurse whose job is to provide expert clinical assistance and educational, emotional and spiritual support. This complimentary service includes:
- Answers to your health care questions
- Finding a care provider
- Resources and support for you and your family
- Coordination of care among multiple providers and facilities
Easy Access to the Tools You Need Healing Made Simple
When you're stressed about details like hospital costs and insurance coverage, it can be hard to get the rest you need for healing. Learn how we can make these and other necessary tasks easier through our online tools, including online bill pay and online scheduling.
A hospital stay can bring many visits and services from multiple medical providers. We know it’s hard to plan ahead for an emergency hospital visit, but if you have a scheduled health care service that requires a hospital stay, we recommend contacting your anticipated health care practitioners within the hospital to confirm they participate with your insurance provider. Services may be provided in the hospital by AdventHealth as well as by other health care practitioners who may bill you separately. By contacting your anticipated health care practitioners ahead of time, you can get information about billing practices and an estimate for your upcoming services to help avoid any unexpected challenges and fees.