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  • What is a hospitalist?

    Our hospitalists are AdventHealth Medical Group physicians who only work in the hospital. They are your in-hospital doctors, and are available throughout your stay to discuss your care and treatments with you and your family to ensure you receive the very best care.

    The term hospitalist was used for the first time in a medical journal published in 1996. At that time, there were about 800 hospitalists in the nation. Today, there are more than 50,000 — all providing immediate, compassionate care when patients first get to the hospital.

    Hospitalist medicine is the fastest-growing specialty in health care, and hospitalists have grown to supervise the vast majority of all of our inpatients across AdventHealth.

  • Can I call or email my Care Advocate?

    The Care Advocacy team is available through online chat within the AdventHealth app and AdventHealth.com. If you are seeking a phone number or are not sure who to call, Care Advocacy can help you locate the correct team and contact information.

  • How do I access Care Advocacy?

    You can access our Care Advocacy service via the AdventHealth app or AdventHealth.com website. It’s easy to connect with Care Advocacy by navigating to AdventHealth.com and clicking on the purple “Need Help?” button at the bottom right of the screen; this launches Hope, our digital assistant, and you can then select the first option: “Chat with a Care Advocate.”

    If you have an assigned or dedicated Care Advocate, log in to your AdventHealth account (via the app or website) to see the assigned Care Advocate listed with your Care Team.

  • How does Care Advocacy work?

    Our Care Advocacy digital chat service is available through the AdventHealth app or AdventHealth.com.

    While you can send a message at any time, our Care Advocacy team members are online and available Monday through Friday from 7 am EST to 8 pm EST and Saturday and Sunday from 8 am EST to 5 pm EST. Care Advocates are expert AdventHealth team members who are eager to provide compassionate care by answering your questions and helping you navigate your health care journey.

    Dedicated Care Advocates are available to our patients who have an AdventHealth primary care provider. If you have an assigned or dedicated Care Advocate already, they are online Monday through Friday from 7 am to 7 pm EST.

  • How is my information protected?

    Your information and messages are secure and private. Learn more about our AdventHealth website’s online service privacy and the Health Insurance Portability and Accountability Act (HIPAA).

  • What can a Care Advocate do?

    Care Advocates can help you find a provider or location, provide status updates on your patient portal messages and information within the electronic medical record system, and connect you with other AdventHealth services.

    If you have an assigned or dedicated Care Advocate, they can also help reschedule an appointment, ensure your medication refills occur quickly, request a referral, locate a specialist, answer questions about your care and more.

  • What is a Care Advocate?

    A Care Advocate is an AdventHealth team member who is available free of charge to guide you through your health care journey. From answering questions to finding locations and provider, assisting with appointment scheduling and handling medication refills, our Care Advocates ensure a seamless and supported experience.

  • What languages are available to chat?

    The AdventHealth Care Advocacy service is available in English and Spanish.

  • Which joints can be viewed with an arthroscope?

    Although the inside of nearly all joints can be viewed with an arthroscope, six joints are most frequently examined with this instrument. These include the knee, shoulder, elbow, ankle, hip and wrist. As medical engineers make advances in electronic technology and orthopedic surgeons develop new techniques, other joints may be treated more frequently in the future.

  • Why is arthroscopy necessary?

    Diagnosing joint injuries and disease begins with a thorough medical history, physical examination and usually X-rays. Additional diagnostic tests like an MRI or CT scan may also be needed. A final diagnosis is made through the arthroscope, which may be more accurate than a diagnosis reached from open surgery or X-rays.