Search Questions & Answers
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Question: What if I want to switch my Coach?
Answer:You’re welcome to switch to a different Coach at any time. You can reach out to customer service within the app and we'll be happy to help you.
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Question: What is Coaching?
Answer:Coaching is an integral part of your Wholeness journey. Up to 92% of studies across weight loss, diabetes, heart health and wellness showed health coaching had a positive impact on health outcomes (2019 Compendium for Health and Wellness Coaching). Coaching is a one-on-one, growth-promoting, confidential conversation that uses the most effective approaches to helping people make and maintain lifestyle behavior changes in their lives. Your Coach assists you in deciding your goals using self-discovery and active learning processes as you track progress and make positive changes to your health and well-being.
Continue ReadingThe relationship with a Coach offers you a judgment-free space that feels comfortable, with a deep level of encouragement and empathetic support. A coaching conversation enables change by focusing on your path to well-being and by leveraging your motivation, strengths, needs, values, goals, and vision of your best self.
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Question: What’s the difference between a hospitalist and an internist?
Answer:From a medical perspective, hospital medicine falls under the umbrella of internal medicine, and most hospitalists are trained in internal medicine.
However, hospitalists use their internal medicine training in a hospital setting, only treating patients during their stay (treating the condition that hospitalized them).
Internal medicine physicians, also called internists, may work in private practices and outpatient settings, providing long-term, ongoing health care for patients throughout their lives.
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Question: Do hospitalists have different skills than primary care providers?
Answer:Hospitalists and primary care providers are typically both physicians and hold the same medical training and skills, but they practice in different settings (e.g., hospitals vs. doctor’s offices) and the length of care (e.g., short-term vs. lifelong) you receive from each will be different.
A hospitalist will devote all their medical expertise to caring for you during your hospital stay, treating the condition that you were hospitalized for, while a primary care provider will work with you regularly to achieve your health goals over your lifetime.
Because hospitalists only practice medicine within hospitals, they are more familiar with:
- Common hospital-related health conditions
- Common hospital tests and procedures
- The specific infection-control standards and protocols for the hospital
- The specialists and resources available in the hospital
Primary care providers may refer their patients to hospitalists upon admission to the hospital. During their hospital stays, patients are cared for by a hospitalist, and then return to seeing their regular primary care provider after being discharged.
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Question: How do hospitalists improve the care I receive as a hospital patient?
Answer:As an integral part of our hospital care teams alongside nurses and technicians, hospitalists ensure every patient can have an experienced physician guiding their care while they’re in the hospital.
Having a hospitalist caring for you during your stay means that you have a physician who:
- Is close by in case of an emergency
- Can see you more than once a day, if needed
- Will answer your family’s questions, providing clarity and support at every step
- Will expedite your care by following up on tests and adjust your treatment as needed based on test results
- Supports your care transition by contacting your primary care provider to discuss your condition and best next steps after discharge
In these ways and more, hospitalists ensure you receive the highest quality care while you’re in the hospital, so you can continue healing well after you return home.
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Question: What does a hospitalist do?
Answer:Hospitalists provide general medical care to patients during their stay, and then patients follow up with their primary care physician or local specialist after they’ve been discharged.
AdventHealth hospitalists are highly trained and certified physicians providing care in a hospital setting to patients with various acute and chronic conditions. They oversee a patient’s care while they’re in the hospital, from diagnosis to treatment, and can connect with the patient’s primary care provider before or after discharge to advise on the patient’s continued care.
Overall, a hospitalist’s focus is on patient care and teaching, research and leadership related to hospital medicine.
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Question: What is a hospitalist?
Answer:Our hospitalists are AdventHealth Medical Group physicians who only work in the hospital. They are your in-hospital doctors, and are available throughout your stay to discuss your care and treatments with you and your family to ensure you receive the very best care.
The term hospitalist was used for the first time in a medical journal published in 1996. At that time, there were about 800 hospitalists in the nation. Today, there are more than 50,000 — all providing immediate, compassionate care when patients first get to the hospital.
Hospitalist medicine is the fastest-growing specialty in health care, and hospitalists have grown to supervise the vast majority of all of our inpatients across AdventHealth.
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Question: Can I call or email my Care Advocate?
Answer:The Care Advocacy team is available through online chat within the AdventHealth app and AdventHealth.com. If you are seeking a phone number or are not sure who to call, Care Advocacy can help you locate the correct team and contact information.
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Question: How do I access Care Advocacy?
Answer:You can access our Care Advocacy service via the AdventHealth app or AdventHealth.com website. It’s easy to connect with Care Advocacy by navigating to AdventHealth.com and clicking on the purple “Need Help?” button at the bottom right of the screen; this launches Hope, our digital assistant, and you can then select the first option: “Chat with a Care Advocate.”
If you have an assigned or dedicated Care Advocate, log in to your AdventHealth account (via the app or website) to see the assigned Care Advocate listed with your Care Team.
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Question: How does Care Advocacy work?
Answer:Our Care Advocacy digital chat service is available through the AdventHealth app or AdventHealth.com.
While you can send a message at any time, our Care Advocacy team members are online and available Monday through Friday from 7 am EST to 8 pm EST and Saturday and Sunday from 8 am EST to 5 pm EST. Care Advocates are expert AdventHealth team members who are eager to provide compassionate care by answering your questions and helping you navigate your health care journey.
Dedicated Care Advocates are available to our patients who have an AdventHealth primary care provider. If you have an assigned or dedicated Care Advocate already, they are online Monday through Friday from 7 am to 7 pm EST.