Get the Billing Flexibility You Need
Have a bill to pay from your visit to AdventHealth Polk, formerly St. Luke's Hospital? We offer flexible billing options, so you can:
- Make a full or partial payment
- Pay with a checking or savings account or a credit or debit card
- Set up and manage payment plans online
- Learn more about financial assistance
Pay Your Bill Online
Paying your hospital, imaging, urgent care or physician bill online is simple and secure.
Billing and Financial Services
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Contact Us With Questions
For billing questions or if you need further assistance, please contact a member of our Patient Financial Services team at Call828-894-0912, or you can reach us online.
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Financial Assistance
Our faith-based hospitals are committed to excellence in providing quality health care while serving the diverse needs of those living in our area.
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Price Estimates
We're pleased to offer price estimates through our Patient Financial Services department for potential patients, to empower you to make the best possible choice in your health care provider.
Helping Patients Make Informed Decisions
We're committed to price transparency and believe you should know the cost of items and services well before you receive a medical bill. A hospital’s charges are the same for all patients, but each patient’s responsibility may vary, depending on payment plans negotiated with individual health insurance companies and your out-of-pocket responsibility (i.e., deductible, co-insurance, copays, etc.). Click below to learn more and use our price estimator tool.
Your Legal Protection From Balance Billing
When you get emergency care or are treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you’re protected from surprise billing — also known as balance billing. Learn more about your rights under Florida law and the federal No Surprises Act.
Access Your Records Anytime and Anywhere
With MyChart, you can access all your lab results and health care records from AdventHealth Polk, formerly St. Luke’s Hospital, as well as message your provider.